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Join our team of passionate professionals forging the path to decarbonization

Whether you’re a seasoned environmentalist or someone who’s always wanted to be part of a greater movement for a sustainable future, you’ll be in good company at CSE. From project managers to energy efficiency gurus, EV enthusiasts to data nerds, we’re each doing our little part to make a big impact.

We move at the speed of business and operate with the heart of a nonprofit. This means we have a strong corporate infrastructure that includes finance, information technology, human resources and marketing functions that work together with our program administration teams to achieve our mission.

Jobs
 

14 Jobs at CSE

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The Web Developer is a member of the Product Management & Platform Development Team and leads the design and development of custom solutions for CSE’s internal and external clients from layout to function.  The Web Developer will create visually appealing sites that provide best in class user experience and visual design.  This role reports to the Sr. Manager, Full Stack Lead Developer and collaborates with a team of UX designers, business analysts, and front-end and back-end developers (including external development partners) to design, develop, deploy, and maintain solutions. 

Essential Responsibilities

  • Ability to create and maintain enterprise class, database driven, interactive (backend) Drupal CMS websites
  • Write well designed, testable, efficient code by using best software development practices
  • Create website layout/user interface by using standard HTML, CSS and Javascript practices
  • Translates business requirements into well architected, easy to use and visually appealing websites 
  • Work with Business Analysts and UX/UI Designers to create best in class user interactions and visual designs 
  • Can work varying development environments including Agile, Scrum and Waterfall 
  • Provide estimates for project schedules and timeline deliveries
  • Manage projects related to the websites
  • Adhere to corporate brand standards
  • Ensure timeliness, accuracy and consistency of all sites 
  • Determine and recommend additional resources necessary for web operations
  • Propose tools and make recommendations as needed for website budget
  • Document all changes to the website per operational procedure
  • Design, build and monitor web metrics
  • Research and plan for changing user requirements and technology advances 
  • Provide technical consultation and support to staff and customers as needed

Required Qualifications

  • Proven working experience in web programming and responsive design
  • Top-notch programming skills and in-depth knowledge of latest HTML/CSS/Javascript
  • Familiarity with at least one of the following programming languages: PHP, ASP.NET, JAVA or Ruby on Rails
  • Knowledge of CMS platform installation, configuration, and optimization
  • Experience integrating websites and Content Management Systems with Salesforce via web services and API’s
  • Knowledge of Search Engine Optimization process
  • Experience in website development, programming, scripting and site maintenance
  • Experience building web applications and database-driven websites
  • Experience with database structures, custom metrics reporting and web analytics
  • Experience  with cross browser and cross platform development
  • Proficiency with Adobe CSx and Microsoft Office 200x technologies
  • Proficient with Windows/MacOS operating system and Internet Browser applications
  • Knowledge of emerging web technologies including CSS-SASS, Bootstrap, JQuery, Modernizr, Highcharts
  • Strong timeline creation and project management skills 
  • Self-starter and ability to work with both a team and independently 
  • Strong organizational skills with attention to detail 
  • Customer-focused and results driven
  • Experience using Git version control preferred.

Preferred Qualifications

  • Hands on experience architecting and implementing solutions using Drupal 8 and 9
  • Experience with Salesforce Lightning Web Components (LWC)
  • Experience with MySQL database design, integration, installation, and configuration
  • Experience integrating CMS data reporting from external CRMs like Salesforce
  • Experience with the Bootstrap or Foundation framework, and SAAS or LESS preprocessors
  • Experience with Agile Development methodology
  • Knowledge of secure web services: privacy, firewalls, encryption, and SSL 

Required Education/Experience

  • 4-7 years experience 
  • Bachelor’s degree or equivalent with coursework related to the area of assignment
  • An equivalent combination of education and experience may be considered sufficient to successfully perform the essential duties of the job as listed above.

Basic Functions:

The Rebate Processing Specialist is an integral part of the Center for Sustainable Energy’s clean vehicle rebate programs and works with team members to efficiently and accurately process rebate applications. The Rebate Processing Specialist provides phone and email support to rebate applicants.

What you’ll be doing:

• Process clean vehicle rebate applications using a customized Salesforce.com CRM system and other computer systems

• Follow detailed, standard practices and operating procedures to review rebate applications and varied, complex supporting documents for accuracy and completeness

• Make quick, consistent decisions following detailed program terms and conditions to determine rebate applicant eligibility

• Provide technical support to applicants for the online application and document submission processes

• Explain complex project requirements to applicants on the phone and in writing

• Use good judgment when speaking with applicants about non-public personal information

• Handle highly-sensitive documents that contain non-public personal information, following mandatory security processes

• Use template-based and customized emails to communicate professionally and accurately with rebate applicants

• Prepare and mail rebate checks to rebate applicants

• Work effectively with fellow team members to complete rebate processing tasks, assisting others when opportunities arise

• Identify issues which may require deviation from standard practices and work with team leads to implement solutions

• Communicate with the CVRP operations team leads and operations managers to provide status updates, report concerns, and suggest solutions and improvements

The ideal candidate:

• Associate of Arts degree required

• Bachelor’s degree preferred

• Additional work experience may be substituted for a degree

• 2 years of experience in office/clerical work, customer support, application processing, or other areas related to the duties and responsibilities specified.

• A bachelor’s degree may be substituted for some work experience

• Extreme attention to detail

• Ability to organize tasks in a way that suits your work style accommodates your team members, and complies with required processes

• Strong interpersonal and organizational skills

• Strong writing skills

• Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations

• Ability to complete assigned work accurately and on time

• Ability to identify alternative solutions to assigned issues and recommend a course of action

• Intermediate ability to navigate in Adobe Acrobat PDF files

• Intermediate ability to follow processes and execute tasks in an internet browser-based system

• Intermediate ability to use Microsoft Outlook, Word, Excel, and Windows 7

• Basic knowledge of customer service principles, project management and best practices with data entry and documentation.

• Experience working with online customer relationship management (CRM) systems (e.g., Salesforce.com) preferred.

• Income verification or mortgage processing experience a plus.

Job Type: Full-time

Pay: $17.50 per hour

COVID-19 considerations: Virtual interview process.

Copyright © 2022, ADP, Inc. All rights reserved.

 

The Associate Project Manager plays a vital role in implementing Distributed Energy Resource (DER) incentive programs administered by CSE, including the Solar on Affordable Housing (SOMAH) program, and is primarily responsible for assisting the Program Managers with administrative support. The position will focus on supporting program operations through a variety of administrative functions, application processing, when needed, QA / QC of projects, reporting and invoicing support. The Associate Project Manager must be organized, detail oriented, and able to independently prioritize their workload schedules based on the needs of the program(s). This position presents a substantive opportunity for the right applicant to gain valuable experience and a rewarding career in the sustainable energy industry. 

Essential Functions and Responsibilities:

Under the supervision of a Project Manager and working closely with others on DER, the Associate Project Manager will:

 

Program Administration & Customer Service

  • Supervise supporting staff in administering the program(s) which includes application processing for Distributed Energy Resources (DER), specifically the SOMAH program.
  • Field phone and email inquiries about clean energy technologies and program requirements. 
  • Provide central organizational contact for extended team and stakeholders, planning and scheduling meetings, and distributing meeting agendas. 
  • Ensure that all standards are met, and procedures are followed by the project team. Verify that projects have implemented standards, work methods and processes. 
  • Organize and analyze data to inform reporting requirements and program design improvements. Support data security oversight and policy compliance.
  • Run regular reports for internal and external audiences. Accurately track program data in Excel and/or customer relationship management software. 
  • Resolve complex problems within area of responsibility. Consult relevant documentation and liaises with appropriate resources to obtain and provide information on diverse and complex issues. 
  • Acts independently to prioritize work to accomplish urgent/unplanned deliverables on an as-needed basis.
  • Represent CSE and provide exceptional customer service to contractors and relevant stakeholders on policy, rebate program eligibility, application processes. Address unique and escalated program issues. Field inquiries about DER-eligible technologies and program requirements. Meet with public and respond to requests for information.
  • Performs other related duties as assigned.

Project Management Support

  • Assist in management of client and partner relationships. 
  • Contribute to comprehensive monthly and quarterly invoicing.
  • Support data security oversight and policy compliance.
  • Participate in and provide administrative support for working group meetings and workshops, as requested.
  • Perform various research requests from Project Managers regarding equity initiatives, policy or related topics.
  • Create program reports and presentations. Contribute to data analysis and writing of program reports.
  • Contribute to data analysis and writing of program reports. Make recommendations on future program design, including needs assessments, drafting proposals, creating content, preparing program materials, and evaluation and reporting. Conduct periodic program process evaluations to streamline internal and external program procedures. Prepare regular metric reports and analysis.
  • Provide overall operational support to the Project Managers.

 

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Exceptional organizational and planning skills with superior attention to detail. 
  • Remains engaged with repetitive tasks and structured routines.
  • Effectively handle multiple tasks, changing priorities, stressful situations and complex assignments.
  • Ability to take initiative, be proactive, and work with minimal supervision.
  • Excellent customer service, interpersonal, verbal, and written communication skills. 
  • Ability to act with discretion, tact and professionalism, applying principles of sound business communication.
  • Knowledge of project management and best practices with data entry and documentation.
  • Ability to prioritize to meet tight deadlines and to follow through on assignments and projects within required budgets and deadlines.
  • Ability and willingness to identify project improvements and take initiative on tasks not directly assigned, exercise key judgement within defined parameters and take appropriate actions when deviations are required.  
  • Proven problem-solving and critical thinking skills. Ability to apply independent judgment, discretion and initiative to address problems and develop solutions.
  • Understand and document processes at a conceptual level, show others how to follow them correctly, and answer questions about how the process works.
  • Competence in understanding, interpreting, and communicating procedures, policies, information, and instructions.
  • Excellent oral and written communication skills including proficiency in typing, spelling, punctuation, and grammar. 
  • Demonstrated fluency in using standard office software packages (MS Office: Excel, Word, PowerPoint, and Outlook) to create well-formatted documents and materials.
  • A proven ability to learn new technology and program settings.
  • A passion for sustainable energy, customers and solving problems quickly and creatively will be valued.

Preferred:

  • Bilingual (English/Spanish or English/Chinese) strongly preferred.
  • Experience engaging disadvantaged communities and working with community-based organizations.
  • Familiarity with energy equity issues with a general understanding of renewable/distributed energy policy and technologies.
  • General knowledge of energy issues with basic understanding of renewable/distributed energy policy and technologies.
  • Prior work experience with solar contractor/industry, community-based organizations, and public agency groups preferred
  • Experience with CRM software.

 

Education:

  • Bachelors degree or equivalent experience required.
  • Master’s degree preferred.

Experience:

  • 3-4 years of related experience, including supporting clean energy and sustainability programs and projects preferred.

Represents CSE and programs such as the Clean Vehicle Rebate Project (CVRP) at Dealerships and Dealership related events. Responsible for educating and engaging target audiences about the benefits offered through CSE’s programs.

Essential Functions and Responsibilities:

Dealership Outreach 

  • Lead dealership education efforts through in-person visits and coordination of training sessions.
  • Support training Outreach Coordinators in dealership engagement.
  • Support launching and collecting surveys from dealership engagement activities and programs.
  • Identify key accounts and build/maintain relationships with dealerships in assigned territory.
  • Represent CSE and their programs while creating engagement opportunities at all dealership sites and approved dealership community events.
  • Coordinate needs for dealership site visits and trainings, event participation, including negotiating booth location and cost with event organizers, contract management, logistics (transporting collateral to/from event locations, and setting up/tearing down displays), and any other needs that may be required. 
  • Oversee inventory of all outreach materials, monitor supplies (re-ordering and repairing as needed), and organization of those items (quality assurance).
  • Identify key accounts and build/maintain relationships with dealerships in assigned territory.
  • Salesforce account management.
    1. Enter all interactions with partners and stakeholders into Salesforce including but not limited to phone calls, emails, and in-person visits.

 

Partnership Outreach Follow-Up

  • Ensure effective follow-ups with contacts are made.
  • Assist in creating email templates to be sent to stakeholders and event attendees whose email addresses were collected.
  • Create communications that reinforce key outreach messaging and encourages stakeholders contacts and event attendees to take action. 
  • Increase website traffic and create extended outreach opportunities from proper dealership and event follow-up communications.
  • Address frequently asked questions and partnership issues.
  • Track partnership and event outreach metrics (i.e. event attendance, the volume of collateral distributed, number of quality conversations had) for internal/external reporting purposes.

 

Partnership Developments

  • Participate in developing new, regional partnerships that will assist in meeting program goals.
  • Primary stakeholders and partners: Dealerships, New Car Dealer Associations, transportation groups.
  • Assist in maintaining relationships with dealerships and partners, ensuring they have materials they need to disseminate to their respective audience/customers. 
  • Perform other related duties as assigned.

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Strong attention to detail and ability to produce high quality work in a fast-paced environment; accuracy and attention to detail is essential.
  • Fluent in Office 365; must be proficient in Word, Excel and PowerPoint. 
  • Self-motivated and an ability to work independently or as part of a team.
  • Outstanding interpersonal skills: must display patience, humor, and helpfulness at all times.
  • Ability to handle multiple projects and deadlines.
  • Excellent verbal and written communication skills.
  • Flexibility to work overtime as necessary.
  • Outgoing and professional attitude that engages and informs through public interaction.
  • Excellent customer service skills.

Preferred

  • Experience working with CRM systems or Salesforce.
  • Experience working with partners and stakeholders as well as conducting community outreach, logistics, and coordinating for events.

Education:

Required

  • Bachelor’s degree in business, environmental systems, marketing, or a related field, and/or equivalent experience is required.
  • Completed Defensive Driving Course or completed within the first month of employment.

Experience:

  • 2-3 years of professional office experience.

The Project Coordinator plays a vital role in implementing Distributed Energy Resource (DER) incentive programs administered by CSE, including the Solar on Affordable Housing (SOMAH) program, and is primarily responsible for assisting the Program Managers with administrative support. The position will focus on supporting program operations through various administrative functions including application processing. The Project Coordinator must be organized, detail oriented, and able to independently prioritize their workload schedules based on the needs of the program(s). This position presents a substantive opportunity for the right applicant to gain valuable experience and a rewarding career in the sustainable energy industry. 

Essential Functions and Responsibilities:

Under the supervision of a Project Manager and working closely with others on DER, the Project Coordinator will:

Program Administration & Customer Service

  • Process incentive applications for Distributed Energy Resource (DER), specifically the SOMAH program.
  • Review project eligibility details and enforce project requirements, application procedures and standards.
  • Maintain and update the online database of projects. 
  • Accurately track program data in Excel and/or customer relationship management software. 
  • Run regular reports with large datasets for internal and external audiences. 
  • Organize and analyze data to inform reporting requirements and program design improvements. 
  • Resolve complex problems within area of responsibility. Consults relevant documentation and liaises with appropriate resources to obtain and provide information on diverse and complex issues. 
  • Field phone and email inquiries about clean energy technologies and program requirements. 
  • Create program reports and presentations. Contribute to data analysis and writing of program reports.
  • Act independently to prioritize work to accomplish urgent/unplanned deliverables on an as-needed basis.
  • Perform other related duties as assigned.

Project Management Support

  • Participate in working group meetings and quarterly workshops, as requested.
  • Perform various research requests from Project Managers regarding equity initiatives, policy or related topics.
  • Provide overall operational support to the Project Managers. 

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Exceptional organizational and planning skills with superior attention to detail. 
  • Remains engaged with repetitive tasks and structured routines.
  • Excellent customer service, interpersonal, verbal, and written communication skills.
  • Ability to build strong professional relationships over the phone and in-person.
  • Ability to act with discretion, tact and professionalism, applying principles of sound business communication.
  • Ability to take initiative, be proactive, and work with minimal supervision.
  • Self-motivated to meet and prioritize deadlines of multiple concurrent projects and implement quality assurance protocols.
  • Effectively handle multiple tasks, changing priorities, stressful situations and complex assignments.
  • Understand and document processes at a conceptual level, show others how to follow them correctly, and answer questions about how the process works.
  • Demonstrated fluency in using standard office software packages (MS Office: Excel, Word, PowerPoint, and Outlook) to create well-formatted documents and materials.
  • Proven problem-solving and critical thinking skills. Ability to apply independent judgment, discretion and initiative to address problems and develop solutions.
  • Excellent oral and written communication skills including proficiency in typing, spelling, punctuation, and grammar. 
  • Knowledge of project management and best practices with data entry and documentation.
  • A proven ability to learn new technology and program settings.
  • A passion for sustainable energy, customers and solving problems quickly and creatively will be valued.

Preferred:

  • Experience with CRM software.
  • Experience engaging disadvantaged communities and working with community-based organizations.
  • Familiarity with energy equity issues with a general understanding of renewable/distributed energy policy and technologies.
  • General knowledge of energy issues with basic understanding of renewable/distributed energy policy and technologies. Bilingual reading, writing and speaking in English and another language (Spanish, Cantonese, Mandarin, or Vietnamese is a plus).

Education:

  • Bachelor's degree or equivalent experience required.

Experience:

  • 3 years of related experience, including supporting clean energy and sustainability programs and projects preferred.

Licenses, Certificates or Registrations:

  • None required 

 

Benefits
 
  • Paid holidays, vacation and sick time
  • Medical, dental and vision plans
  • Health care & dependent care flexible spending account
  • 403(b) Retirement Plan
  • Long-term Disability
  • Basic life and AD&D insurance
  • Supplemental life insurance
  • Transportation flexible spending account
  • Gym/fitness reimbursement
  • Employee Assistance Program (EAP)
  • Legal Shield & ID protection option
  • Alternative work schedule (not available for senior leadership positions)
Our Team
 

Efficient and effective processes are what set CSE apart from our competitors. Ensuring our clients have visibility into our great work while optimizing the user experience for consumers is paramount to our operations.

Chad Taylor
Chad Taylor
Director EV Programs
Process & Technology

We’re testing grid integration projects that have only been theorized about before. Working with real commercial properties to test assumptions is really exciting.

Erin Malcolm Brandt
Erin Malcolm Brandt
Director
Technology Integration