Careers

Assists with recruiting success throughout the organization. Employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas. Nurture relationships with prospective talent and manage on-going manager relationships.

Essential Functions and Responsibilities:

• Attract applicants by placing job advertisements, coordinating with staffing vendors, attending career fairs and/or utilizing appropriate social networking sites and contacts 
• Evaluate applicants by discussing company culture and objectives, job requirements and applicant qualifications 
• Manage full cycle recruiting process to meet the various staffing goals across all levels within multiple business units
• Work with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria and to maximize effectiveness of recruiting process
• Represent the company at job fairs and external recruiting events.
• Manage the Applicant Tracking System to maximize its use in supporting recruiting operations.
• Track and report key metrics designed to measure and predict staffing activity, and meet government reporting requirements.
• Actively participate in all staffing related activities and engage in cross functional projects
• Arrange and conduct telephone, skype, and in-person interviews
• Work with Director of HR to determine appropriate salary offers to candidates considering compensation ranges and internal equity
• Negotiate salary and present offer letters
• Coordinate pre-employment screenings and on-boarding for direct-hire and temporary employees
• Act as primary contact for staffing vendors
• Maintain all applicable records in compliance with government regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Perform other related duties as assigned

Role Specific Responsibilities: 

• N/A

QUALIFICATIONS

Essential Knowledge, Skills, and Abilities:

Required

• Intermediate knowledge of Recruiting
• Excellent interpersonal skills, communication skills and team-based project experience
• Clear understanding of the end-to-end recruitment lifecycle processes
• Must have experience on mapping and sourcing resumes from all sources
• Experience recruiting all levels of employees including senior management positions.
• Strong vendor manager skills related to recruitment activities such as search firms and job boards
• Proven ability to manage multiple projects and candidates simultaneously under minimal supervision
• Excellent attention to detail 
• Mature, energetic and able to take on challenging work
• Flexibility with ability to overcome obstacles to meet deadlines

Preferred

• Experience in general HR functions

Education:

• Associate of Arts degree or equivalent work experience required
• Bachelor’s degree preferred 

Experience:

• Minimum 4 years of related experience

The Associate Manager plays a vital role in implementing Distributed Energy Resource (DER) incentive programs administered by CSE, including the Solar on Affordable Housing (SOMAH) Program, and is primarily responsible for assisting the Program Managers with administrative support, including marketing education and outreach (ME&O).  The position will focus on supporting program operations through a variety of administrative functions, marketing, application processing and QA / QC of projects when needed, and reporting and invoicing support.

The Associate Manager must be organized, detail oriented, and able to independently prioritize their workload schedules based on the needs of the program. This position presents a substantive opportunity for the right applicant to gain valuable experience and a rewarding career in the sustainable energy industry.

Functions and Responsibilities:
Under the supervision of a Project Manager and working closely with others in DER, the Associate Manager will:

Program Administration & Customer Service.
• Supervise supporting staff in administering the program which includes application processing and marketing efforts for Distributed Energy Resources (DER), specifically the SOMAH Program.
• Field phone and email inquiries about clean energy technologies and program requirements, including intake and program overview meetings.
• Provide central organizational contact for extended team and stakeholders, planning and scheduling meetings, and distributing meeting agendas.
• Ensure that all standards are met, and procedures are followed by the project team. Verify that projects have implemented standards, work methods and processes.
• Organize and analyze data to inform reporting requirements and program design improvements.
• Run regular reports for internal and external audiences. Accurately track program data in Excel and/or customer relationship management software.
• Resolve complex problems within area of responsibility. Consult relevant documentation and liaises with appropriate resources to obtain and provide information on diverse and complex issues.
• Acts independently to prioritize work to accomplish urgent/unplanned deliverables on an as-needed basis.
• Represent CSE and provide exceptional customer service to contractors and relevant stakeholders on policy, rebate program eligibility, application processes. Address unique and escalated program issues. Field inquiries about DER-eligible technologies and program requirements. Meet with public and respond to requests for information.
• Performs other related duties as assigned.
Project Management Support
• Assist with marketing, education, and outreach to various types of program applicants and stakeholders.
• Assist in management of client and partner relationships.
• Participate in and provide administrative support for working group meetings and workshops, as requested.
• Perform various research requests from Project Managers regarding equity initiatives, policy or related topics.
• Create program reports and presentations.
• Contribute to data analysis and writing of external program reports. Prepare regular metric reports and analysis.
• Make recommendations on future program design, including needs assessments, drafting proposals, creating content, preparing program materials, and evaluation and reporting.
• Conduct periodic program process evaluations to streamline internal and external program procedures.
• Support expense and invoice tracking, as needed
• Provide overall operational support to the Project Managers.

QUALIFICATIONS:

Essential Knowledge, Skills, and Abilities:

Required
• Exceptional organizational and planning skills with superior attention to detail.
• Remains engaged with repetitive tasks and structured routines.
• Effectively handle multiple tasks, changing priorities, stressful situations and complex assignments.
• Ability to take initiative, be proactive, and work with minimal supervision.
• Excellent customer service, interpersonal, verbal, and written communication skills.
• Ability to act with discretion, tact and professionalism, applying principles of sound business communication.
• Knowledge of project management and best practices with data entry and documentation.
• Ability to prioritize and meet tight deadlines and to follow through on assignments and projects within required budgets and deadlines.
• Ability and willingness to identify project improvements and take initiative on tasks not directly assigned, exercise key judgement within defined parameters and take appropriate actions when deviations are required.
• Proven problem-solving and critical thinking skills. Ability to apply independent judgment, discretion and initiative to address problems and develop solutions.
• Understand and document processes at a conceptual level, show others how to follow them correctly, and answer questions about how the process works.
• Competence in understanding, interpreting, and communicating procedures, policies, information, and instructions.
• Excellent oral and written communication skills including proficiency in typing, spelling, punctuation, and grammar.
• Demonstrated fluency in using standard office software packages (MS Office: Excel, Word, PowerPoint, and Outlook) to create well-formatted documents and materials.
• A proven ability to learn new technology and program settings.
• A passion for sustainable energy, customers and solving problems quickly and creatively will be valued.

Preferred:

• Experience engaging disadvantaged communities and working with community-based organizations. • Familiarity with energy equity issues with a general understanding of renewable/distributed energy policy and technologies.

• General knowledge of energy issues with basic understanding of renewable/distributed energy policy and technologies.

• Prior work experience with solar contractor/industry, community-based organizations, and public agency groups preferred.

• Experience with CRM and project management software.

Education:

• Bachelors degree or equivalent experience required.
Experience:
• 3-5 years of related experience, including supporting clean energy and sustainability programs and projects preferred.

WORKING CONDITIONS
Work Environment:
• Works in an office environment

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have manual dexterity sufficient to operate a computer keyboard and other equipment customarily present in an office environment.

Salary: $58,700-76,500/yr.

 Essential Functions and Responsibilities:

 Ability to understand and digest RFP requirements and respond to all necessary deliverables with compliant solutions.

• Perform strategic reviews of potential opportunities and make go/no-go recommendations.
• Work collaboratively with internal stakeholders to develop creative strategies that effectively articulate customer needs and win themes critical to generating new business awards.
• Review and edit proposal responses for consistency, compliance, win theme incorporation, solution accuracy and other elements during regular and core team review cycles to create the final proposal submission.
• Work with Subject Matter Experts (SME’s) and Business Development Specialist to conceive, document, write, and articulate solutions and experience in relation to proposal requirements.
• Assignments will include but not limited to, leading written responses to technical, management, corporate experience, staffing rationale, budget review and project schedules.  
• Develop structures to share information, update stakeholders and incorporate ongoing improvements into development processes.
• Develop and implement process improvements to help improve and streamline proposal quality.
• Ensures effective communication among internal and external stakeholders throughout the process so that the strategy drives the project, and the final document achieves its goals.
• Meets deadlines consistently by establishing priorities, workflow calendars, and target dates for document contributions, review, and approval by key stakeholders including executive leadership.
• Prepare and conduct presentations as necessary to potential clients during the RFI/RFP process.

Role-Specific Responsibilities:

• The Business Development Manager will play an integral role in the coordination and management of the RFP kick-off, review, submission, and follow-up process. This role will require direct and effective communication with all levels of internal and external stakeholders.
• Internal stakeholders include Executive Leadership, SME, Legal, Operational, HR and all other departments within the organization. Relationship building and constructively holding responsible parties accountable for proposal content is an essential task for this position.
• External stakeholders include the agency issuing RFP (Federal/State/County/City transportation or environmental departments, Investor-Owned Utilities, Non-profit and For-profit partnership organizations, etc.). Corresponding with issuing agencies and attending required pre-proposal and proposal meetings, follow-up calls, and ensuring all communication is within compliance of RFP requirements.
• Communicating with outside proposal partners to gain timely and quality proposal response content to meet submission deadlines.
• This position requires an individual who is an effective communicator and coordinator and is willing to be assertive and clearly define RFP project goals and objectives necessary for successful proposal completion and submission.
• This position requires ownership of both the proposal and post-proposal submission process to ensure all correspondence and documents requirement deadlines are being met during the contract negotiation and finalization stages.
• The Business Development Manager oversees a team of 1-2 direct reports and reports to the Senior Director of Sales & Marketing.     

Essential Knowledge, Skills, and Abilities: Required

• Evidence of a successful track record of high-quality proposal coordination, management, and submission.
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively.
• Exceptional project management abilities, with a keen eye for detail and adherence to deadlines.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Visio, SharePoint, Project, etc.) Adobe Pro, and Salesforce.
• Familiarity with business-to-government proposal process and government submission portals.
• Comfortable and willingness to lead and follow through on the scheduling, communication, and deadline process for successful proposal submission.  
• Ability to work effectively under pressure while maintaining multiple calendar deadlines.

Essential Knowledge, Skills, and Abilities: Desired

• Adaptability and resilience in a fast-paced and dynamic business environment.
• A track record of successful RFI/RFP wins and a strong understanding of the proposal development process.
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively.
• Exceptional project management abilities, with a keen eye for detail and adherence to deadlines.
• Strategic thinker with the capacity to understand customer needs and translate them into winning proposals.
• Proficiency in using collaboration tools, CRM software, and MS Office Suite.
• Familiarity with Electric Vehicle, Electric Vehicle Infrastructure, Distributed Energy Resources (DER) and other types of sustainable energy practices and initiatives.

Education:

• Bachelor's degree required.
• Master’s degree is a plus.

Experience:

• 7+ years of related manager experience, 5+ years of experience working with RFI, RFP, and other business development opportunities responding to all types of solicitations.

WORKING CONDITIONS

Work Environment:

• Remote

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have manual dexterity sufficient to operate a computer keyboard and other equipment customarily present in an office environment.

Processes rebate applications efficiently and accurately.

Essential Functions and Responsibilities:

• Process rebate applications using a customized Salesforce.com CRM system and other computer systems
• Follow detailed, standard practices and operating procedures to review rebate applications and varied, complex supporting documents for accuracy and completeness
• Make quick, consistent decisions following detailed program terms and conditions to determine rebate applicant eligibility
• Provide technical support to applicants for the online application and document submission processes
• Explain complex project requirements to applicants on the phone and in writing
• Use good judgment when speaking with applicants about non-public personal information
• Handle highly-sensitive documents that contain non-public personal information, following mandatory security processes
• Use template-based and customized emails to communicate professionally and accurately with rebate applicants
• Prepare and mail rebate checks to rebate applicants
• Work effectively with fellow team members to complete rebate processing tasks, assisting others when opportunities arise
• Identify issues which may require deviation from standard practices and work with team leads to implement solutions
• Communicate with the operations team leads and operations managers to provide status updates, report concerns, and suggest solutions and improvements
• Organize, scan, file, and store hardcopy rebate applications
• Perform other related duties as assigned

QUALIFICATIONS

Essential Knowledge, Skills and Abilities

Required

• Extreme attention to detail
• Ability to understand processes at a conceptual level, execute them correctly in an internet browser-based system, and ask questions when in doubt
• Ability to organize tasks in a way that suits your work style, accommodates your team members, and complies with required processes

• Strong interpersonal and organizational skills
• Strong writing skills
• Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations
• Ability to complete assigned work accurately and on time
• Ability to identify alternative solutions to assigned issues and recommend course of action
• Intermediate ability to navigate in Adobe Acrobat PDF files
• Intermediate ability to follow processes and execute tasks in an internet browser-based system
• Intermediate ability to use Microsoft Outlook, Word, Excel, and Windows 7
• Basic knowledge of customer service principles, project management and best practices with data entry and documentation.

Preferred

• Basic knowledge of and/or interest in electric, plug-in hybrid electric, and other alternative fuel vehicles 
• Basic knowledge of and/or interest in local, state, and federal issues related to greenhouse gases (GHGs) and climate change 
• Basic knowledge of and/or interest in energy issues with basic understanding of sustainable energy policy and technologies 
• Experience working with online customer relationship management (CRM) systems (e.g., Salesforce.com)
• Income verification or mortgage processing experience
• Ability to speak Spanish, Mandarin, Vietnamese or Tagalog

Education:

• Associate of Arts degree required.
• Bachelor’s degree preferred. Additional work experience may be substituted for a degree.

Experience:

• 2 years of experience in office/clerical work, customer support, application processing, or other areas related to the duties and responsibilities specified.
• A bachelor’s degree may be substituted for some work experience.

Licenses, Certificates or Registrations:

• None required  

WORKING CONDITIONS

 Work Environment:

• Works in an office environment 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Must have manual dexterity sufficient to operate a computer keyboard and other equipment customarily present in an office environment.

Salary: $17.50/hr.

The Senior Salesforce Developer leads the design and development of custom solutions for CSE’s internal and external clients. CSE solutions include application processing platforms for clean energy incentive programs. Our current solution architectures vary - in some instances we use a front-end CMS system connected via web services to back-end Salesforce and document storage systems. Other solutions that we are developing include multi-tenant architecture within Salesforce and structured hierarchy and the use of Communities for public facing application enrollment, involving heavy LWC development. The Senior Salesforce Developer reports to the Senior Manager of Salesforce Development and collaborates with a team of business analysts, and front-end and back-end developers (including external development partners) to design, develop, deploy, and maintain solutions. This is a highly technical position - the code is very complex. In addition, the ideal candidate will thrive in a very fast pace, ever changing environment.

Essential Responsibilities:

• 7+ years of experience designing and developing complex custom Salesforce solutions
• Analyze needs and develop solutions using traditional and/or agile development methodologies
• Design solutions that leverage Salesforce best practices and introduce new technologies when necessary
• Translate business requirements into solutions that best leverage the Salesforce platform
• Develop comprehensive configuration designs and architectural documentation to support the successful implementation of projects Identify and recommend salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance
• Integrate Salesforce with other applications using web services and API’s
• Engage in code reviews and ensure adherence to best practices
• Identify any application/code security issues and recommend solutions to resolve them
• Integrate and test systems using automation and non-automation methods
• Strong foundation in version control, configuration management, deployment methodologies and release management
• Provide mentoring and technical leadership to other team members

Required Qualifications:

• 7+ years of Apex, Batch Interfaces, Visualforce and Salesforce application design and development experience
• 2+ years of Lightning Web Component Development
• 3+ years of experience in using Webservices like REST or SOAP API
• Solid knowledge of Object-Oriented Design and Programming techniques
• Solid working knowledge of JAVA and other OOP languages.
• Knowledgeable in Trigger Frameworks and Salesforce governor limits
• Proven knowledge and expertise with Model View Controller methodologies and design
• HTML, CSS and Javascript development is required
• Experience in web developments skills like HTML, CSS and JavaScript
• Should have experience in using version control environments like Github, Bitbucket or Gitlab
• Must have excellent written/verbal communication skills, Attention to detail and a commitment to quality

Desired Qualifications:

• Community cloud experience
• Knowledge on Shield Platform Encryption, decryption using Apex Crypto libraries
• Experience with Salesforce involving integrated CMS (ie. Drupal) and document storage (ie. Box) solutions

Education and/or experience:

• Bachelor’s degree in Computer Science
• Advanced Development Salesforce certifications (Platform Developer I required; Platform Developer II highly preferred).

Salary: $140,000-150,000/yr.