Careers

Location: San Diego or REMOTE

Job Description

As the Marketing and Communications Manager, you will support the director of marketing and communications in implementing strategies that raise the organization’s visibility and market our experience designing and managing large-scale clean energy and transportation programs to public and private sector decision-makers.

You will play a key role in promoting CSE's brand, mission and expertise by managing the development of thought leadership content and marketing collateral and promoting CSE through earned and owned channels (website, email newsletter, events and social media). Overseeing a Drupal-based website and email marketing will be your primary responsibilities, so experience with an email marketing automation platform and metrics capture and reporting is a must. You’ll support these channels with social media posts as well as media research and outreach. You will collaborate closely with your marketing team colleagues, including the Creative Services team, as well as with Business Development and energy and transportation program experts in a fast-paced environment.

Essential functions and responsibilities

• Manage corporate website (Drupal): create and upload content, oversee content updates, draft and implement strategies to grow traffic, track and report on key metrics, collaborate with Platform Development team to resolve issues and implement enhancements
• Draft and disseminate email newsletters and content-based email marketing campaigns using marketing automation software; create, test and optimize emails and newsletters based on performance metrics
• Assist in drafting compelling content and collateral, including ads, brochures, case studies, fact sheets, newsletters, PowerPoint presentations and website content, ensuring consistency with CSE brand and style
• Assist in tracking and managing the thought leadership content development process
• Manage corporate webinar creation and promotion
• Oversee social media strategy (currently LinkedIn, Twitter, Facebook): manage the content calendar, draft or edit posts, monitor and grow engagement, report on metrics, and suggest adjustments based on research
• Provide event support: conduct research and outreach for conference sponsorships and speaking opportunities, negotiate contracts, assist speakers with content, and handle exhibition logistics
• Assist in public relations as needed: research media outlets and reporters and draft statements, talking points and press releases

QUALIFICATIONS 

Essential Knowledge, Skills and Abilities:

Required

• Experience managing a website (preferably Drupal): creating and posting new content, growing traffic and supervising updates
• Experience developing and executing digital communications and marketing plans
• Experience with an email marketing platform (preferably Marketo) and familiarity with email regulations and best practices
• Advanced knowledge of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
• Knowledge of Google suite of tools (Analytics, Data Studio, Tag Manager, Ads) and SEO and keyword strategies
• Professional social media experience (Linkedln, Twitter, Facebook)
• Clear, crisp writer with knowledge of AP style
• Ability to collaborate with graphic designers, thought leaders, and partners on print and web content, presentations, and events
• Proactive, organized, responsive and flexible team player with a can-do spirit

Preferred

• Experience in environment, energy, transportation, technology or software sectors a plus
• Experience with project management (Teamwork), marketing automation (such as Marketo or HubSpot), social media management (Hootsuite) software, and webinar platforms

Education and Experience

• Bachelor's degree in marketing, advertising, public relations, communications, journalism or related field
• 3-7 years of experience in communications, public relations, media or marketing

As an integral part of CSE’s Distributed Energy Resources (DER) team, you will lead DER demonstrations and technical assistance projects funded by California CCAs, The California Public Utilities Commission (CPUC), and the California Energy Commission (CEC). You will work with CSE’s DER and Transportation Specialists, policy team, and engineering team to develop and implement innovative projects demonstrating emerging technology applications, programs to address barriers to adoption of technologies that support decarbonization, initiatives that support market transformation, and advisory projects with local governments to help them reach their climate action goals. You will work closely with the Senior DER Operations Specialist and Matrix teams to facilitate effective operations of DER projects and provide and execute solutions. This is a supervisory role and you will be managing a team of at least 2 other associate managers and staff.

Who You Are

The manager is an innovative and results-oriented team leader and problem solver.  You have a strong understanding of the utility industry and have a knack for identifying strategies and levers for advancing the adoption of energy technologies and the electrification of the built environment.  You are excited by the challenge of technology demonstrations with unproven technologies or strategies and are adept at using metrics to evaluate project benefits. You are a strategic thought partner and thrive in a collaborative environment and enjoy mentoring staff and coaching the development of your staff’s own ideas and concepts that support the DER strategic vision.  You have strong project management skills, can work on multiple initiatives simultaneously, and have good problem sensitivity to help staff implement course corrections on their projects.

You have an understanding of the mechanics of the diffusion of technologies and knowledge of building electrification, load management, energy storage technologies. You are driven by curiosity and stay informed about new technologies and trends in the energy industry.

What You’ll Do

Under the direction of the Senior Director, DER you will have a high level of responsibility for the supervision and management of CSE’s demonstration projects and strategic initiatives. You will perform your duties with a high level of autonomy and supervise managers with a wide portfolio of projects.

Essential Duties:

• Shape and execute project strategy from concept development through closeout.
• Work with DER Leadership and matrix teams to scope engagements and determine project objectives.
• Develop and advise on strategic approaches, and manage team’s successful execution.
• Develop stakeholder engagement approaches for DER strategy and
• Create and Execute project management plans and manage multiple workstreams.
• Contribute to thought leadership and research.
• Act as a primary relationship manager for assigned external partners and stakeholders.
• Where applicable, develop strategic initiatives and drive change management and business transformation efforts.
• Draft proposals for grant funding and other revenue-generating opportunities.
• Negotiate and draft contracts for CSE’s subcontractors and partners.

Essential Knowledge, Skills and Abilities:

• Familiarity with the electricity industry, including an understanding of key trends and stakeholder landscape.
• Demonstrated proficiency in project management through all five phases (initiating, planning, execution, monitoring, closing);
• Successful project management of all six project constraints (scope, quality, scheduling, budget, resources, risk);
• Demonstrated high-level of abilities of various computer software programs and fluency in using standard office software packages such as MS Office: Access, Excel, Word, PowerPoint and Outlook;
• Detail-oriented with exceptional problem-solving skills and the ability to perform within required deadlines;
• Strong organizational, time management and planning skills;
• Excellent oral and written communication skills;
• Ability to effectively handle multiple tasks, changing priorities, stressful situations and complex assignments;
• Ability to oversee project managers, associates, assistants, and other staff;
• Ability to take initiative, be proactive and work with minimal supervision;
• Curious, motivated, pro-active and a self-starter keen to solve problems;
• Ability to interact at the highest level of management, both internally and externally, in a constructive and collaborative manner and in way that appropriately represents CSE.

Preferred Qualifications:

• Working knowledge of managing grant agreements and government contracts.
• Minimum 3 years of experience in clean energy industry, and at least 4 years of progressively responsible experience in consulting environmental non-profits, or other closely related fields.
• Familiarity with distributed energy resource policies and landscape

Education and/or experience:

• Bachelors degree in a closely related field or equivalent work experience required
• Masters degree preferred

License, Certificates or Registrations:

Valid California Drivers License; insurable in the State of California.  Must own a licensed and registered vehicle and be willing to use it for work-related purposes.

Who You Are

The Senior Manager is an innovative and results-oriented team leader and problem solver.  You have a strong understanding of the utility industry and have a knack for identifying strategies and levers for advancing the adoption of energy technologies and the electrification of the built environment.  You are excited by the challenge of technology demonstrations with unproven technologies or strategies and are adept at using metrics to evaluate project benefits. You are a strategic thought partner and thrive in a collaborative environment and enjoy mentoring staff and coaching the development of your staff’s own ideas and concepts that support the DER strategic vision.  You have strong project management skills, can work on multiple initiatives simultaneously, and have good problem sensitivity to help staff implement course corrections on their projects.

You have an understanding of the mechanics of the diffusion of technologies and knowledge of building electrification, load management, energy storage technologies. You are driven by curiosity and stay informed about new technologies and trends in the energy industry.

What You’ll Do

Under the direction of the Senior Director, DER you will have a high level of responsibility for the supervision and management of CSE’s demonstration projects and strategic initiatives. You will perform your duties with a high level of autonomy and supervise managers with a wide portfolio of projects.

Essential Duties:

• This person will be the Principal Investigator for the Western CHP TAP, responsible for the overall success of the program, delivering on time, within budget, and on schedule.
• Serve as the primary contact for DOE, responsible for all conflict resolution.
• Review and approve all Technical Assistance, Marketing & Outreach, and Policy education products with guidance from DOE.
• Present at seminars and webinars.
• Review and approve the sub-vendors work plan, budgets, invoicing, reporting, and work products.
• Responsible for preserving DOE’s unbiased, technology, vendor, fuel, and stakeholder compliance.
• Lead and mentor a team of managers and staff across an assigned portfolio of projects to ensure successful execution of CSE’s DER Strategy.
• Shape and execute project strategy from concept development through closeout.
• Work with DER Leadership and matrix teams to scope engagements and determine project objectives.
• Develop and advise on strategic approaches, and manage the team’s successful execution.
• Develop stakeholder engagement approaches for DER strategy and
• Create and Execute project management plans and manage multiple workstreams.
• Contribute to thought leadership and research.
• Act as a primary relationship manager for assigned external partners and stakeholders.
• Work with the Principle DER Operations Specialist and the Associate Director of DER to implement innovative solutions identified problems via reengineering processes to improve efficiency, optimization of team performance, minimization of complexities, and promotion of effective operations
• Where applicable, develop strategic initiatives, and drive change management and business transformation efforts.
• As a member of the DER Leadership team, assist in developing strategies and implementation plans to deliver innovative projects that drive CSE’s mission forward.
• Draft proposals for grant funding and other revenue-generating opportunities.
• Negotiate and draft contracts for CSE’s subcontractors and partners.

Essential Knowledge, Skills, and Abilities:

• Familiarity with the electricity industry, including an understanding of key trends and stakeholder landscape.
• Demonstrated proficiency in project management through all five phases (initiating, planning, execution, monitoring, closing);
• Successful project management of all six project constraints (scope, quality, scheduling, budget, resources, risk);
• Demonstrated high-level of abilities of various computer software programs and fluency in using standard office software packages such as MS Office: Access, Excel, Word, PowerPoint, and Outlook;
• Detail-oriented with exceptional problem-solving skills and the ability to perform within required deadlines;
• Strong organizational, time management, and planning skills;
• Excellent oral and written communication skills;
• Ability to effectively handle multiple tasks, changing priorities, stressful situations, and complex assignments;
• Ability to oversee project managers, associates, assistants, and other staff;
• Ability to take initiative, be proactive and work with minimal supervision;
• Curious, motivated, pro-active, and a self-starter keen to solve problems;
• Ability to interact at the highest level of management, both internally and externally, in a constructive and collaborative manner and in a way that appropriately represents CSE.

Preferred Qualifications:

• Working knowledge of managing grant agreements and government contracts.
• Minimum 4 years of experience in the clean energy industry, and at least 7 years of progressively responsible experience in consulting environmental non-profits, or other closely related fields.
• Familiarity with distributed energy resource policies and landscape

Education and/or experience:

• Bachelors degree in a closely related field or equivalent work experience required
• Masters degree preferred

License, Certificates or Registrations:

Valid California Drivers License; insurable in the State of California.  Must own a licensed and registered vehicle and be willing to use it for work-related purposes.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The employee will work in an office environment and must possess the physical abilities to utilize standard office equipment on a daily basis: computer, telephone, copier, etc. 
• Sitting for extended periods of time while at a desk or in meetings; hearing and visual acuity within normal range; Manual dexterity to operate keyboard and calculator.
• Work safely without presenting a direct threat to self or others.
• Job responsibilities may require the use of personal or CSE vehicles on CSE business.  Must be physically capable of operating the vehicles safely, possess a valid driver's license, and have an acceptable driving record. Use of a personal vehicle for CSE business will be prohibited if the employee is not authorized to drive a CSE vehicle or if the employee does not have personal insurance coverage.
• May work some evenings and weekends or work longer hours to meet deadlines.
• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

Processes clean vehicle rebate applications efficiently and accurately.   

Essential Functions and Responsibilities:    

• Process clean vehicle rebate applications using a customized Salesforce.com CRM system and other computer systems  
•  Follow detailed, standard practices and operating procedures to review rebate applications and varied, complex supporting documents for accuracy and completeness  
• Make quick, consistent decisions following detailed program terms and conditions to determine rebate applicant eligibility  
•  Provide technical support to applicants for the online application and document submission processes  
•  Explain complex project requirements to applicants on the phone and in writing  
•  Use good judgment when speaking with applicants about non-public personal information  
•  Handle highly-sensitive documents that contain non-public personal information, following mandatory security processes  
•  Use template-based and customized emails to communicate professionally and accurately with rebate applicants  
•  Prepare and mail rebate checks to rebate applicants  
•  Work effectively with fellow team members to complete rebate processing tasks, assisting others when opportunities arise  
•  Identify issues which may require deviation from standard practices and work with team leads to implement solutions  
•  Communicate with the CVRP operations team leads and operations managers to provide status updates, report concerns, and suggest solutions and improvements  
•  Organize, scan, file, and store hard copy rebate applications  
•  Perform other related duties as assigned    

Role Specific Responsibilities:  

QUALIFICATIONS   

Essential Knowledge, Skills and Abilities:    

Required:   

•  Extreme attention to detail  
•  Strong ability to work on more than one program.  
•  Ability to understand processes at a conceptual level, execute them correctly in an internet browser-based system, and ask questions when in doubt  
•  Ability to organize tasks in a way that suits your work style, accommodates your team members, and complies with required processes  
•  Strong interpersonal and organizational skills  
•  Strong writing skills  
•  Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations  
•  Ability to complete assigned work accurately and on time  
•  Ability to identify alternative solutions to assigned issues and recommend course of action  
•  Intermediate ability to navigate in Adobe Acrobat PDF files  
•  Intermediate ability to follow processes and execute tasks in an internet browser-based system  
•  Intermediate ability to use Microsoft Outlook, Word, Excel, and Windows 7  
•  Basic knowledge of customer service principles, project management and best practices with data entry and documentation.    

Preferred   

•  Basic knowledge of and/or interest in energy issues with basic understanding of sustainable energy policy and technologies   
• Experience working with online customer relationship management (CRM) systems (e.g., Salesforce.com)  
•  Income verification or mortgage processing experience  
• Ability to speak, read and write Tagalog    

Education:   

Job Description

As an integral part of CSE’s in-house marketing team, you will provide marketing support for B2B and B2C clean energy and transportation programs, including implementing and reporting on various tactics across paid, earned, shared and owned channels.

Essential functions and responsibilities

· Provides marketing project management for assigned CSE programs from creative brief development through to quality control and delivery of final deliverables

· Assists with developing digital marketing strategies

· Manages program-specific social media, including paid campaigns; develops and refines campaign reports to help optimize paid social media campaigns

· Manages program-specific digital advertising including SEM and digital display ads

· Develops and refines website and campaign metrics reports

· Promotes and coordinates webinars and post-webinar follow-up communication

· Coordinates the creation of marketing collateral, including flyers, posters, guidebooks, etc. with our in-house creative and copyediting teams

· Creates, tests and optimizes emails based on performance metrics

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

· Digital marketing experience, including: developing and executing email marketing campaigns, coordinating digital advertising campaigns, creating and implementing social media strategy and coordinating website content development

· Experience with Google suite of tools (Analytics, Data Studio, Tag Manager, Ads)

· Experience with an email marketing platform; familiarity with email regulations and best practices

· Excellent written (emphasis on Associated Press writing style) and verbal communication skills

· Team player with the ability to collaborate cross-functionally to align internal and external stakeholders

· High proficiency with Microsoft Office suite (Outlook, Word, Excel, PowerPoint)

Preferred

· Marketing, advertising, PR or communications agency experience

· Experience with project management (Teamwork), marketing automation (Marketo), and social media management (Hootsuite) software

· Experience with SEO techniques

· Experience working with disadvantaged communities and/or hard-to-reach audiences

Education

· Associate of Arts degree or equivalent work experience

· Bachelor’s degree preferred

Experience

· 2 -3 years of related experience

Job Type: Full-time