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Join our team of passionate professionals forging the path to decarbonization

Whether you’re a seasoned environmentalist or someone who’s always wanted to be part of a greater movement for a sustainable future, you’ll be in good company at CSE. From project managers to energy efficiency gurus, EV enthusiasts to data nerds, we’re each doing our little part to make a big impact.

We move at the speed of business and operate with the heart of a nonprofit. This means we have a strong corporate infrastructure that includes finance, information technology, human resources and marketing functions that work together with our program administration teams to achieve our mission.

Jobs
 

13 Jobs at CSE

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Reporting to the Director of Product Mgmt & Platform Dev, the Product Manager works with CSE’s Electric Vehicle Transportation team to define and deliver software platforms that provide rebate incentives to those who purchase EV’s. The Product Manager is accountable for CSE’s CVRP Incentive processing platform, including specifying capabilities, developing roadmaps, creating user stories, and grooming the enhancement requests/backlog. The Product Manager is responsible for collaborating with the platform development team (e.g., business systems analysts and developers) to ensure platforms are developed to meet client and stakeholder needs. This role also leads efforts to coordinate platform needs with CSE’s marketing team, coordinates QA, and leads launch activities – including coordination of internal departments. The Product Manager must be resourceful, flexible, and accessible. This individual should have proven leadership and communication skills and be conversant in agile methodologies. Ideally, the Product Manager will have technical and business acumen, product management experience with externally facing software products and services, and domain expertise in the EV Transportation space. 

Essential Functions and Responsibilities: 

· Work with CSE internal and external clients to define scope and capabilities of the CVRP platform, including managing requirements gathering process between external and internal stakeholders 

· Define and help prioritize stories and prioritize backlog to streamline execution of project priorities 

· Act as key stakeholder in story definition assisting the team with clarification, estimates, story sequencing and team objectives for program increments 

· Work with the platform development team throughout the product development, testing, implementation phases to ensure feature integrity and quality 

· Develop and maintain strong and productive relationships with development and business stakeholders in order to ensure timely and effective delivery of software features and defect resolution 

· Monitor ongoing performance of features and act as point of contact for any questions, concerns, or suggestions 

· Prepare and participate in project release planning 

· Manage communications with stakeholders 

  

Essential Knowledge, Skills and Abilities  

· Ability to productize software and services, recommend pricing structures, create value propositions, positioning, etc. 

· Demonstrated ability to take ownership of assigned work and follow through to completion  

· Technical writing experience 

· Project management experience 

· Positive attitude, ability to work independently, and able to adapt quickly in a fast-paced environment  

· Exemplary communication skills – ability to explain complex, highly technical information to non-technical colleagues using clear, simple language 

· Must be authorized to work in the US – Green Card holder or US Citizen  

Required Qualifications  

  • Required: Bachelor’s degree, preferably in business, computer science, engineering or other relevant field  
  • Preferred: 
  • MBA  
  • 5+ years of Product Management experience   

 

 

The Salesforce Business Analyst works on the Product Management & Platform Development team. They help define and implement software solutions to support requirements and increase efficiency in consumer incentive programs.  Deep knowledge of Salesforce is essential but the position is not limited to business analysis of only Salesforce CRM.  Other technology and tools involved in the day to day analysis include Web Development, Box Integration, Tableau Reporting, Security tools, etc.  Communication is a key success criteria for this role – being a good listener, asking key questions, speaking in a concise, clear manner with the ability to illicit details from stakeholders who do not have a technology background. This role should be able to mentor other Business Analysts, as it relates to knowledge of Salesforce, best practices in general software development and in the development of documentation used by Developers to build best in class software solutions. 

Essential Functions and Responsibilities:

BUSINESS ANALYSIS:

  • Own and support system development projects, including integration between project websites, rebate databases, and cloud-based document storage
  • Gather and translate business needs into detailed software requirements and technical specifications.
  • Oversee system specification development, including creating and reviewing flowcharts and process diagrams.
  • Participate in and/or manage projects using traditional waterfall methodology or agile Kanban/sprints
  • Develop waterfall SDLC documentation such as - Business Requirements Documents, Functional Requirements Documents, Acceptance/Regression Test plans, User Acceptance Test Plans and Deployment plans
  • Develop Agile documentation such as – User stories, Detailed Requirements, Acceptance Criteria, Agile test documentation
  • Work with UX Interaction Design to build best in class user experiences
  • Lead and guide testing and troubleshooting for new system features, including documenting system bugs, errors and solutions.
  • Guide the implementation and rollout of new system features.
  • Help develop training and provide support for new system features.
  • Provide guidance to stakeholders on devising effective and efficient approaches to achieve project objectives.
  • Perform research to gather necessary information, compile statistics, and prepare analysis of data.
  • Participate in or act as lead for the Product & Platform team during the development of RFP’s
  • Lead and manage other Business Analysts on the team, as needed

PROCESS IMPROVEMENT:

  • Support process improvement activities.
  • Participate in strategic planning for transportation and/or other project system operations.
  • Analyze operational models for effectiveness and suggest ways to improve.
  • Perform other related duties as assigned

QUALIFICATIONS

 

Essential Knowledge, Skills and Abilities:

Required

  • Significant experience with custom Salesforce development
  • Knowledge and understanding of the SDLC process
  • Experience gathering requirements for and supporting database/website implementations.
  • Experience working with cloud-based storage systems (e.g., Box.com, Dropbox, etc.).
  • Experience developing and implementing test plans.
  • Experience defining business requirements and acceptance criteria for systems and projects.
  • Ability to conceptually outline a high level-design of how a system would work based on business requirements.
  • Ability to work with technical resources to translate business requirements into technical requirements. Ability to explain complex, technical concepts to non-technical staff and stakeholders.
  • Ability to understand and document processes at a conceptual level.
  • Exceptional communication skills
  • Ability to solicit the voice of the customer.
  • Ability to represent stakeholder concerns and requirements.
  • Exceptional problem-solving and troubleshooting skills.
  • Experience with best practices benchmarking.
  • Professional oral and written communication skills (internal and external).
  • Ability to manage multiple tasks and priorities.
  • Experience working with a diverse team.
  • Experience working with diverse business and community groups.
  • Intermediate Microsoft Visio (or comparable) skills.
  • Advanced Microsoft Office skills.
  • Ability to explain complex, technical concepts to non-technical staff and stakeholders

Preferred

  • Experience with custom database/website development/implementation other than Salesforce/Drupal.
  • Understanding of barriers to adoption of clean transportation by underserved communities and low-to-moderate income households.
  • Basic knowledge of and/or interest in electric, plug-in hybrid electric, and other alternative fuel vehicles.
  • Basic knowledge of and/or interest in local, state, and federal transportation issues related to greenhouse gases (GHGs) and climate change.
  • Basic knowledge of and/or interest in energy issues with basic understanding of sustainable energy policy and technologies.

Education:

  • Bachelor’s degree or equivalent work experience required.

Experience:

  • 5+ years of related experience preferred

 

Licenses, Certificates or Registrations:

  • Salesforce certifications preferred but none required

 

Must be authorized to work in the US - Green card Holder or Citizen only.

 

The Salesforce Administrator is a core member of the Platform Development Team who will support several CSE Rebate Incentive programs and CRM’s.  CSE solutions include application processing platforms for clean energy incentive programs, such as California’s Clean Vehicle Rebate Project (VRP).  These solutions are highly customized and include a front-end CMS system and back-end Salesforce and document storage systems.  This position collaborates with various cross-functional departments and other members of the Platform development team on a daily basis.  These include other Platform Dev team-members such as Product Managers, Business Analysts, Front-end/ Back-end developers and other cross-functional department stakeholders.

Essential Functions and Responsibilities:

  • Serve as primary System Administrator for the Salesforce.com environment with 200+ users and multiple orgs
  • Handle all basic administrative functions including user, profiles, permission sets, roles, sharing rules, reports and dashboards, and other routine tasks
  • Ability to customize workflows, page layouts, lightning record pages, formula fields, email templates, merge fields, custom applications.
  • Manage and maintain custom metadata, custom labels, custom setting, connected applications, network access, connected applications.
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce.com data feeds, 3rd party applications, and other integrations
  • Work with team-members to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison and primary point of contact with 3rd party vendors
  • Participate in Use Acceptance Test and data staging for new developments toward Production data configurations.
  • Manage and maintain security levels for objects, sharing models, fields, public sites, and communities.
  • Uphold and adhere to company system security and policy. 
  • Manage 3rd party licenses - orders and invoicing

 

Essential Knowledge, Skills and Abilities:

  • Proven knowledge and expertise with Salesforce Admin functions. A plus would be experience with Box document storage solution. Attention to detail and a commitment to quality.
  • Proven knowledge and expertise with Salesforce Admin functions. 
  • A plus would be experience with Box document storage, Salesforce Communities and Marketo Integration
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Must have excellent written/verbal communication skills
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional written documentation for new and existing Standard Operating Procedures
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Education and/or experience:

  • 3-5 years yrs of experience as a Salesforce Administrator 
  • Bachelor’s degree in Business Administration, Computer Science or equivalent
  • Salesforce Administrator Certification

 

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Employee will work in an office environment and must possess the physical abilities to utilize standard office equipment on a daily basis: computer, telephone, copier etc. 
  • Sitting for extended periods of time while at a desk or in meetings; hearing and visual acuity within normal range; Manual dexterity to operate keyboard and calculator.
  • Work safely without presenting a direct threat to self or others.
  • Job responsibilities may require the use of personal or CSE vehicles on CSE business.  Must be physically capable of operating the vehicles safely, possess a valid driver's license, and have an acceptable driving record. Use of a personal vehicle for CSE business will be prohibited if the employee is not authorized to drive a CSE vehicle or if the employee does not have personal insurance coverage.
  • May work some evenings and weekends or work longer hours to meet deadlines.
  • Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

 

 

We are looking for an experienced Marketing Manager to lead the marketing and communications strategy for sustainable energy programs CSE administers. This will be primarily in B2B industries though work will also cover B2C initiatives. We function as an internal agency and as such you will have dedicated programs that you oversee with a concierge-type service to those programs and program managers. You will be in charge of understanding program goals, creating and executing a strategic marketing plan and project managing the execution of identified tactics.

 Essential Functions and Responsibilities:

  • Provide marketing and communications oversight for multiple program teams at CSE.
  • Partner with internal program teams to establish and execute on shared goals and ensure full-funnel effectiveness.
  • Oversee at least one direct report and provide direction and feedback on program work and career growth.
  • Lead the strategy and execution for B2B demand generation campaigns across all channels, including website, email, conferences, events, memberships, media outreach and social.
  • Develop strategies and methods to engage target markets and stakeholders, with a special focus on increasing participation in hard-to-reach or disadvantaged communities including low-income consumers and multifamily properties.
  • Implement and manage marketing automation platform (Marketo) to manage the marketing pipeline.
  • Measure and report on the performance of marketing campaigns. Track and report ROI for initiatives.
  • Create and manage the development of collateral, toolkits, case studies, videos and presentations
  • Manage CSE presence at key industry events.
  • Project manage the implementation of initiatives with PM software through entire content creation lifecycle from creative brief to drafting, editing, design and final dissemination.
  • Ensure that all external communications are consistent and in line with program brands.
  • Perform and present research on key target audiences to identify opportunities and trends.
  • Perform other related duties as assigned.

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Experience developing B2B marketing plans.
  • Proficient in a marketing automation platform, preferably Marketo.
  • Familiarity with Salesforce or other CRM.
  • Familiarity with PMP protocols.
  • Digital marketing experience coordinating the development of website content, creating media influencer outreach strategies, developing and executing email marketing and coordinating digital advertising campaigns.
  • Experience developing a trade show presence and lead generation strategies.
  • Excellent written (emphasis on Associated Press writing style) and verbal communication skills.
  • Ability to collaborate cross-functionally to align internal and external stakeholders. 
  • Collaborative team player.Passion for renewable energy technologies.

Preferred

  • Experience in renewable energy and energy efficiency industry.
  • Experience marketing products/services to government stakeholders.
  • Experience working in a marketing agency environment.

Education:

  • Bachelor’s degree preferred

Experience:

  • Minimum 4 years of professional experience directly related to assisting in the development and execution of B2B marketing strategies.
  • An MBA with a concentration in marketing may take the place of some work experience.

 

Oversees day-to-day operations of light-duty vehicle consumer incentive projects including, but not limited to, the California Clean Vehicle Rebate Project.  Oversees quality assurance/quality control of all consumer incentive application processing, related reporting, and financial controls.  Coordinates with public agency staff to problem solve and assess areas for improvement within the projects.

Essential Functions and Responsibilities:

  • Maintain an understanding of, and comply with, all contractual terms and conditions of assigned projects.
  • Track and manage project expenditures to ensure project activities are completed on time and within budget.
  • Ensure accurate, timely billing of project activities.
  • Execute all operations-related project/contract deliverables on time and within budget.
  • Monitor daily activities and processes to ensure that procedures are working to achieve program goals and maximize efficiency.
  • Develop and maintain project expertise in order to provide direction to project staff regarding special cases.
  • Review program processes periodically and recommend changes as necessary.
  • Supervise and coach employees regarding customer relations, application troubleshooting, quality assurance/quality control, and all other activities related to consumer incentive application processing. Create professional development opportunities for staff.
  • Manage multiple subcontracting contracts related to program operations as well as all external communications with public agencies related to project operations.
  • Manage program budget and regularly monitor actual expenses versus budgeted amounts.  Communicate significant budget variances to executive management.  Recommend budget revisions and/or changes to program activities that keep expenses within budget and staff utilization rates on target.
  • Manage across project teams and functions as necessary.
  • Perform other related duties as assigned.

Role Specific Responsibilities

QUALIFICATIONS

Essential knowledge, Skills and Abilities:

Required

  • Demonstrated proficiency in project management through all five phases (initiating, planning, execution, monitoring, closing).
  • Successful project management of all six project constraints (scope, quality, scheduling, budget, resources, risk).
  • Demonstrated high-level of abilities of various computer software programs and fluency in using standard office software packages such as MS Office: Access, Excel, Word, PowerPoint and Outlook. Fluent with MS Office 2016 Suite and Windows XP.
  • Extremely detail-oriented; exceptional problem-solving skills and the ability to perform within required deadlines.
  • Strong organizational, time management and planning skills.
  • Excellent oral and written communication skills.
  • Ability to effectively handle multiple tasks, changing priorities, stressful situations and complex assignments.
  • Ability to oversee project associates, assistants, and other staff.
  • Ability to take initiative, be proactive and work with minimal supervision.

Preferred

  • Working knowledge of managing grant agreements and government contracts.
  • PMP certification or equivalent
  • 1 - 4 years of experience in clean energy industry
  • Experience managing consumer incentive projects
  • Experience with Salesforce.com CRM platform
  • Experience with advanced technology market transformation programs
  • Familiarity with clean transportation policies and landscape

Education:

  • Bachelors degree or equivalent work experience required
  • Masters degree preferred

Experience:

  • 9 – 10 years of related experience

Licenses, Certificates or Registrations:

  • Valid California drivers license

 

Benefits
 
  • Paid holidays, vacation and sick time
  • Medical, dental and vision plans
  • Health care & dependent care flexible spending account
  • 403(b) Retirement Plan
  • Long-term Disability
  • Basic life and AD&D insurance
  • Supplemental life insurance
  • Transportation flexible spending account
  • Gym/fitness reimbursement
  • Employee Assistance Program (EAP)
  • Legal Shield & ID protection option
  • Alternative work schedule (not available for senior leadership positions)
Our Team
 

Efficient and effective processes are what set CSE apart from our competitors. Ensuring our clients have visibility into our great work while optimizing the user experience for consumers is paramount to our operations.

Chad Taylor
Chad Taylor
Director EV Programs
Process & Technology

We’re testing grid integration projects that have only been theorized about before. Working with real commercial properties to test assumptions is really exciting.

Erin Malcolm Brandt
Erin Malcolm Brandt
Director
Technology Integration