About Us

Careers

 

Join our team of passionate professionals forging the path to decarbonization

Whether you’re a seasoned environmentalist or someone who’s always wanted to be part of a greater movement for a sustainable future, you’ll be in good company at CSE. From project managers to energy efficiency gurus, EV enthusiasts to data nerds, we’re each doing our little part to make a big impact.

We move at the speed of business and operate with the heart of a nonprofit. This means we have a strong corporate infrastructure that includes finance, information technology, human resources and marketing functions that work together with our program administration teams to achieve our mission.

Jobs
 

13 Jobs at CSE

Displaying 6 - 10 of 13
Filter by:

Bring your passion for clean energy and conviction that the clean energy economy should be shared by all to this role. You’ll use your B2B and B2C marketing experience to build awareness and generate a pipeline of applicants for CSE’s solar, energy storage, energy efficiency and clean transportation programs.

You’ll join an engaged team of marketers, designers and writers functioning as an internal agency, collaborating with CSE’s program managers and external clients and leading marketing initiatives for a variety of programs in your evolving portfolio. Developing and implementing strategies and tactics that include email marketing, webinars, paid digital advertising and social media, you’ll build engagement among our target audiences and increase program applications.

Essential Functions and Responsibilities:

  • Determine strategy and lead the execution of marketing tactics for several CSE programs. 
  • Develop strategies and methods to engage target markets and stakeholders, with a focus on increasing participation by hard-to-reach or disadvantaged communities.
  • Use data to recalibrate and optimize tactics to ensure marketing and program goals are being met; propose A/B testing approaches and pivots when necessary.
  • Partner with internal program teams to establish and execute on shared goals and ensure multi-channel effectiveness and brand consistency.
  • Share your marketing expertise to build consensus on overall marketing approaches and help guide marketing activities that will provide the best ROI.
  • Manage tactics across traditional and innovative channels including paid, earned and social media; community-based organizations and other strategic partnerships.
  • Manage website standards and content and propose optimizations for organic and paid traffic.
  • Implement and manage marketing automation platform (Marketo) to execute marketing communications.
  • Guide content development and manage the technical execution of webinars.
  • Develop and execute on paid and organic social media strategy. Oversee social media channels and propose optimizations.
  • Measure and report on the performance of marketing campaigns. Track and report ROI for initiatives. 
  • Project manage implementation of initiatives with PM software through the entire content creation lifecycle from creative brief to drafting, editing, design and distribution. 
  • Document best practices and lessons learned through standard operating procedures (SOPs).
  • May oversee at least one direct report and provide direction and feedback on program work and career growth.

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Experience developing strategic marketing plans.
  • Proficient in a marketing automation platform, preferably Marketo.
  • Experience building customized marketing reports in Data Studio (or other).
  • Familiarity with basic project management protocols.
  • Digital marketing experience coordinating the development of website content, developing and executing email marketing and coordinating digital advertising campaigns.
  • Excellent written (emphasis on Associated Press writing style) and verbal communication skills.
  • Ability to collaborate cross-functionally to align internal and external stakeholders.
  • Collaborative team player.
  • Experience with environmental or social justice causes.
  • Passion for renewable energy technologies.

Preferred

  • Experience in renewable energy and energy efficiency industry.
  • Experience marketing products/services to multifamily property owners.
  • Experience working in a marketing agency environment.
  • Experience supervising and helping develop interns or staff.

Education:

  • Bachelor’s degree preferred

Experience:

  • Five years of professional experience developing and executing marketing strategies with a strong concentration in digital tactics. 
  • A master’s degree with a concentration in marketing may take the place of some work experience.

Licenses, Certificates or Registrations:

  • None required, email marketing certification/professional development preferred

 

WORKING CONDITIONS

 Work Environment:

  • Works in an office environment 
  • Ability to travel and to work flexible hours as needed. Domestic travel may be required up to approximately 5% of the time.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have sufficient manual dexterity to operate a computer keyboard and other equipment customarily present in an office environment.

 

 

Under supervision from the Director of Program Operations, the Operations Manager supervises Distributed Energy Resources (DER) and Clean Transportation Operations staff, managing daily operations to maximize rebate application processing efficiency and ensure that the team is achieving project objectives.

 

Essential Functions and Responsibilities:

  • Manages activities within Distributed Energy Resources and Clean Transportation incentive program teams with responsibility for results including application processing times, costs, methods and staffing. Initial focus will be on the Self Generation Incentive Program’s energy storage applications, and position will supervise a team of 4-12 employees.
  • Establishes goals for team members and monitors their progress. Ensures individual and team goals are achieved or exceeded. Meets weekly with each team member to provide regular feedback and consistent communications.  Conducts performance appraisals. Creates professional development opportunities.
  • Coordinates team scheduling for matrixed team members and support distribution of administrative duties across the team.
  • Supports initial training and on-boarding of new team members. Works with team members and coordinators when training goals are not met to maintain accountability for performance and trouble shoot issues in the training process.
  • Develops expertise in specific program requirements as directed by the Senior Operations Manager, and in close coordination with the Senior Program Manager, such as income verification, system updates, training, and other related program areas. Provides development of guidance, internal procedures and policies related to these focus areas.  
  • Coordinates with the Principal Engineer and other technical support staff to ensure timely completion of technical reviews for incentive applications and escalation to the Senior Program Manager.
  • Collaborates with internal teams in matters related to Operations functions, including Project managers/coordinators, Systems Analysts, Marketing/Education/Outreach, Accounting, and Human Resources.
  • Supervises and coaches team regarding customer relations, application troubleshooting, quality assurance/quality control, and all other activities related to consumer incentive application processing.
  • Develops and maintains project expertise and understanding of rebate processing systems to guide Operations team members in their work, solve technical problems, maintain efficient work processes, and identify opportunities for improvement.
  • Coordinates with the Senior Program Manager to provide oversight and support for escalated cases with unique circumstances to ensure program requirements are met. Directs team decision making in unique cases in which program precedent may be set.  
  • Provides support and direction for new and emerging programs and program requirements as they arise, such as with legislation changes or new program development, that affects operations and implementation. 
  • Work with internal and external clients to define scope and capabilities of platform, management of requirements gathering process, testing, creating user stories, streamline execution of project priorities.
  • Coordinates with internal teams and external vendors to implement and test system and process updates to meet new program requirements and to improve existing processes.
  • Maintains quality control and performance metrics to ensure team members are completing work efficiently and accurately. Supports internal and external project auditing activities to ensure compliance with processes. Ensures data is handled according to program requirements and data security best practices.
  • Develops and maintains documentation for all Operations processes and policies. This includes website updates, programmatic updates, updates to standard operating procedures, and regular system changes and reviews based on program requirements.
  • Communicates regularly with the Senior Program Manager and Clean Transportation Operations management team to provide status updates, report concerns, and recommend solutions and improvements.
  • Takes strategic direction from the Senior Program Manager and Senior Operations Manager and proactively directs the team’s efforts based on that direction.
  • Complete miscellaneous administrative duties, including time and leave management system for team members
  • Provide progressive discipline, coaching, and accountability when direct reports are not meeting goals or performance expectations in collaboration with Senior Program Manager and/or Senior Operations Manager and Human Resources  
  • Perform other related duties as assigned

Role Specific Responsibilities:

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Demonstrated experience managing people and leading teams with a diverse level of work experience.
  • Strong interpersonal skills with ability to deal effectively with employees, stakeholders and external parties.
  • Excellent oral and written communication skills; ability to flex communication style to communicate effectively with employees, peers, management, customers, and stakeholders.
  • Attention to detail with a logical, analytical approach to work tasks. Strong problem-solving and troubleshooting skills with the ability to identify alternative solutions for challenging issues.
  • Strong organizational, time management and planning skills. Ability to effectively handle multiple tasks, changing priorities, stressful situations and complex assignments.
  • Ability to take initiative, be proactive, work with minimal supervision and make independent decisions as needed
  • Demonstrated experience in developing new and improving existing work processes. Able to collaborate on, test, and implement system and process changes to meet new program requirements and improve existing processes.
  • Ability to document new and existing processes clearly and accurately. Ability to explain work processes and process changes to others.
  • Required working knowledge of project management principles, managing grant agreements and government contracts.
  • Demonstrated success in customer service; ability to promote quality customer service practices on the Operations team.
  • Understanding of data security best practices.
  • Demonstrated high-level of abilities of various computer software programs and fluency in using standard office software packages such as MS Office: Access, Excel, Word, PowerPoint and Outlook.  Fluent with MS Office 2010 Suite.

Preferred

  • Experience managing consumer incentive projects
  • Experience with Salesforce.com CRM platform or other relevant CRM platforms
  • Experience with advanced technology market transformation programs
  • Familiarity with clean energy and transportation policies and landscape
  • Experience in clean energy industry

Education:

  • Bachelor’s degree or equivalent work experience required.
  • Master’s degree preferred

Experience:

  • 6-8 years of related experience. Some graduate school experience may take the place of some work experience if directly relevant to essential duties and responsibilities of this position

Licenses, Certificates or Registrations:

  • Valid California driver’s license; insurable in the State of California. 

*** Temporarily remote due to COVID 19.

Essential Functions and Responsibilities:

•    Process incentive applications for DER technologies, specifically energy storage.

•    Enforce project requirements, application procedures and standards.

•    Review project performance data details and issue incentive payments.

•    Coordinate and maintain correspondence with project participants regarding application status.

•    Maintain and update the online database of projects.

•    Implement quality assurance protocols as needed.

•    Handle inquiries about SGIP-eligible technologies and project requirements.

•    Participate in working group meetings and quarterly workshops, as required.

•    Provide overall operational support to the Managers and other rebate programs, as required.

•    Perform other related duties as assigned.

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

•    Extreme attention to detail.

•    Experience working with a database and handling complex administrative processes.

•    Excellent written and oral communication skills, including English grammar, spelling and punctuation.

•    Strong organizational skills. Ability to work effectively under deadlines of multiple concurrent projects.

 •    Strong interpersonal skills and the ability to work effectively as part of a team.

•    Ability to respond to customer inquiries in a professional manner. Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations.

•    Ability to identify alternative solutions to assigned issues and recommend course of action. Ability to apply independent judgment, discretion and initiative to address problems.

•    Ability to learn complex procedures and policies quickly.

•    Knowledge of customer service principles, project management and best practices with data entry and documentation.

•    Proficiency with standard office software packages such as MS Office: Access, Word, PowerPoint and Outlook. Demonstrable proficiency in Excel and Outlook required.

•    Familiar with standard office procedures, filing, telephone techniques and operation of office equipment.

•    Comfortable with emails, scheduling, conference calls and other common office communications.

Preferred

•    General knowledge of energy issues with basic understanding of renewable/distributed energy policy and technologies

•    Prior experience working in the energy sector with public agencies, utilities and other stakeholders

 

Education:

•    Associate of Arts degree or equivalent work experience required

•    Bachelor's degree preferred

 

Experience:

•    2 - 3 years of related experience

 

Licenses, Certificates or Registrations:

•    Valid California driver's license; insured in the State of California. Must have access to a registered vehicle and be willing to use it for work-related purposes.

 

Job Summary

As an integral part of CSE’s Distributed Energy Resources (DER) team you will help lead CSE’s administration of the Self-Generation Incentive Program (SGIP), a utility ratepayer-funded program aimed at transforming the market for renewable generation and energy storage technologies.  In this role, you will work closely with the SGIP Senior Manager, as well as CSE’s Policy, Transparency & Insights, Marketing and Engineering teams to drive program and process design improvements, develop program requirements and eligibility criteria and ensure the accurate and efficient review of SGIP applications. In addition, you will supervise a team of three to five staff, providing managerial oversight, coaching and mentoring.

Who You Are

The manager is an innovative and results-oriented team leader and problem solver.  You have a strong understanding of DERs and barriers to adoption, with a specific focus on energy storage technologies, and are able to apply that understanding to incentive program design. You are collaborative and able to coordinate work with various matrix team leads from CSE’s Engineering, Transparency & Insights, Marketing and Policy teams. You are a leader who knows how to empower their team members, with a track record of effective coaching and mentoring that both delivers results and supports your direct reports’ professional growth. You have strong project management skills, can work on multiple initiatives simultaneously, and are able to identify issues and support staff to implement course corrections on their projects. Finally, you are passionate about CSE’s mission to decarbonize, and are ready to join a team of motivated, like-minded professionals.

What You’ll Do

Under the direction of the SGIP Senior Manager, you will play a key role in CSE’s administration of the Self-Generation Incentive Program.

Essential Duties:

  • Serve as the SGIP point of contact for CSE’s matrixed Engineering, Transparency & Insights and Marketing teams. 
  • Supervise a team of at least three direct reports involved in various aspects of SGIP program administration.
  • Support development of program rules and verification processes to accommodate new technologies and evolving SGIP requirements.
  • In collaboration with the SGIP Sr. Manager, represent CSE in regular SGIP Working Group Meetings, Public Forums and various other engagements with external partners and program stakeholders. 
  • Work with the SGIP Operations Manager to ensure Standard Operating Procedures (SOPs) utilized by the application review team are clear, up to date and conform with evolving program rules and requirements.
  • Handle ad hoc escalations from the application review team and exercise sound judgment to provide discretionary determinations.
  • Develop and oversee execution of process improvement projects.
  • Contribute to CSE’s thought leadership and research.

Essential Knowledge, Skills and Abilities:

  • Familiarity with the DER industry, including understanding of key trends and stakeholder landscape and the role of incentive programs.
  • Ability to distill complex program and regulatory requirements into easily understandable verification procedures.
  • Familiarity with environmental justice and energy equity issues and best practices in making programs accessible to disadvantaged communities.
  • Proven track record of effective staff management including performance management, coaching and mentoring and supporting professional development.
  • Demonstrated proficiency in project management through all five phases (initiating, planning, execution, monitoring, closing);
  • Familiarity with concepts and frameworks for operations management and process improvements.
  • Fluency in using standard office software packages such as MS Office: Access, Excel, Word, PowerPoint and Outlook, as well as ability to learn new software programs as needed. 
  • Detail-oriented with exceptional problem-solving skills and the ability to perform within required deadlines.
  • Strong organizational, time management and planning skills.
  • Excellent oral and written communication skills.
  • Ability to take initiative, be proactive and work with minimal supervision.
  • Curious, motivated, pro-active and a self-starter keen to solve problems.
  • Ability to interact at the highest level of management, both internally and externally, in a constructive and collaborative manner and in a way that appropriately represents CSE.

Preferred Qualifications:

  • Working knowledge of utility ratepayer-funded programs and California Public Utilities Commission (CPUC) regulatory processes;
  • Experience engaging with renewable energy project developers and industry stakeholders (e.g. manufacturers, licensed contractors, project developers, etc.);
  • Minimum 5 years of experience in clean energy industry, and at least 3 years of progressively responsible experience in consulting environmental non-profits, or other closely related fields;
  • Project management and or operations certifications (e.g. LeanSixSigma Green Belt, PMP, etc.);
  • Technical knowledge related to renewable generation, electrochemical and thermal energy storage technologies.

Education and/or experience:

  • A Bachelors degree in a closely related field or equivalent work experience required
  • Masters degree preferred

License, Certificates or Registrations:

Valid California Drivers License; insurable in the State of California.  Must own a licensed and registered vehicle and be willing to use it for work-related purposes.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Employee will work in an office environment and must possess the physical abilities to utilize standard office equipment on a daily basis: computer, telephone, copier etc. 
  • Sitting for extended periods of time while at a desk or in meetings; hearing and visual acuity within normal range; Manual dexterity to operate keyboard and calculator.
  • Work safely without presenting a direct threat to self or others.
  • Job responsibilities may require the use of personal or CSE vehicles on CSE business.  Must be physically capable of operating the vehicles safely, possess a valid driver's license, and have an acceptable driving record. Use of a personal vehicle for CSE business will be prohibited if the employee is not authorized to drive a CSE vehicle or if the employee does not have personal insurance coverage.
  • May work some evenings and weekends or work longer hours to meet deadlines.
  • Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

Responsible for general support of various Electric Vehicle Infrastructure projects with a focus on work related to the administration of the California Electric Vehicle Infrastructure Project (CALeVIP). Under general supervision from the Project Manager, the Senior Coordinator will assume responsibilities that include project implementation, stakeholder engagement, project design, reporting and overall coordination of CALeVIP program requirements.

Essential Functions and Responsibilities:

  • Provide overall support to project team. Communicate regularly with leadership team to provide updates, report concerns, and suggest solutions for improvements.
  • Develop, track, and maintain project content and client deliverables.
  • Lead project webinar development from start to finish, including developing schedules, presentation and coordinating all webinar-related tasks.
  • Create, maintain, and submit project reports to inform reporting requirements and program design improvements.
  • Support project design process, including creating content, preparing marketing materials, and documenting requirements for each new project.
  • Work closely with the Project Manager to standardize best practices across the team.
  • Identify issues which may require deviation from standard practices and work with team leads to implement solutions.
  • Conduct user acceptable testing for each project cycle, involving periods of heavy content review.
  • Lead internal and external meetings including agenda development and notetaking.
  • Provide outreach support to promote CALeVIP to other programs and audiences.
  • Successfully coordinate across functional teams to support project deliverables.
  • Perform other related duties as assigned.

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Excellent oral and written communication skills.
  • Strong organizational, time management and planning skills. Ability to handle multiple tasks, changing priorities and work effectively under deadlines.
  • Must be extremely detail-oriented with exceptional problem-solving skills.
  • Demonstrated proficiency in customer service principles.
  • Ability to learn complex procedures and policies quickly.
  • Ability to take initiative, be proactive and work with minimal supervision.
  • Basic knowledge of project management and best practices with data entry and documentation.
  • Demonstrable proficiency with standard office software packages (MS Office: Access, Excel, Word, PowerPoint and Outlook).Advanced uses of word processing, spreadsheets, databases and other standard software to creat well-formatted documents and materials requiring interpretation and critical thought.
  • Excercise key judgment within defined parameters and demonstrate the ability to take appropriate actions when deviations ar required. 

Preferred

  • Experience using Salesforce.
  • Knowledge of and/or interest in electric vehicle market development and electric vehicle charging technologies.

Education:

  • Bachelor’s degree in area relevant to sustainable transportation and/or business practices, such as business administration, environmental/energy policy, transportation planning, environmental planning or environmental science or equivalent work experience required.
  • Master’s degree preferred.

Experience:

  • 5 years of related experience

 

 

Benefits
 
  • Paid holidays, vacation and sick time
  • Medical, dental and vision plans
  • Health care & dependent care flexible spending account
  • 403(b) Retirement Plan
  • Long-term Disability
  • Basic life and AD&D insurance
  • Supplemental life insurance
  • Transportation flexible spending account
  • Gym/fitness reimbursement
  • Employee Assistance Program (EAP)
  • Legal Shield & ID protection option
  • Alternative work schedule (not available for senior leadership positions)
Our Team
 

Efficient and effective processes are what set CSE apart from our competitors. Ensuring our clients have visibility into our great work while optimizing the user experience for consumers is paramount to our operations.

Chad Taylor
Chad Taylor
Director EV Programs
Process & Technology

We’re testing grid integration projects that have only been theorized about before. Working with real commercial properties to test assumptions is really exciting.

Erin Malcolm Brandt
Erin Malcolm Brandt
Director
Technology Integration