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Join our team of passionate professionals forging the path to decarbonization

Whether you’re a seasoned environmentalist or someone who’s always wanted to be part of a greater movement for a sustainable future, you’ll be in good company at CSE. From project managers to energy efficiency gurus, EV enthusiasts to data nerds, we’re each doing our little part to make a big impact.

We move at the speed of business and operate with the heart of a nonprofit. This means we have a strong corporate infrastructure that includes finance, information technology, human resources and marketing functions that work together with our program administration teams to achieve our mission.

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As an integral part of CSE’s Distributed Energy Resources (DER) team, you will be the principal investigator for the U.S. Department of Energy’s (DOE) Western Combined Heat and Power Technical Assistance Program (CHP-TAP).  You will work with CSE’s DER Specialists, along with the policy, marketing, and engineering team to develop and implement innovative projects demonstrating emerging technology applications, programs to address barriers to adoption of technologies that support decarbonization, initiatives that support market transformation, and advisory projects with local governments to help them reach their climate action goals. The Senior Manager will work directly with the Senior Director, Distributed Energy Resources to implement CSE’s DER strategy and is a key part of the DER Leadership team. You will work closely with the Senior DER Operations Specialist and Matrix teams to facilitate effective operations of DER projects and provide and execute solutions. This is a supervisory role and you will be managing a team of up managers and staff.

Who You Are

The Senior Manager is an innovative and results-oriented team leader and problem solver.  You have a strong understanding of the utility industry and have a knack for identifying strategies and levers for advancing the adoption of energy technologies and the electrification of the built environment.  You are excited by the challenge of technology demonstrations with unproven technologies or strategies and are adept at using metrics to evaluate project benefits. You are a strategic thought partner and thrive in a collaborative environment and enjoy mentoring staff and coaching the development of your staff’s own ideas and concepts that support the DER strategic vision.  You have strong project management skills, can work on multiple initiatives simultaneously, and have good problem sensitivity to help staff implement course corrections on their projects.

You have an understanding of the mechanics of the diffusion of technologies and knowledge of building electrification, load management, energy storage technologies. You are driven by curiosity and stay informed about new technologies and trends in the energy industry.

What You’ll Do

Under the direction of the Senior Director, DER you will have a high level of responsibility for the supervision and management of CSE’s demonstration projects and strategic initiatives. You will perform your duties with a high level of autonomy and supervise managers with a wide portfolio of projects.

Essential Duties:

  • This person will be the Principal Investigator for the Western CHP TAP, responsible for the overall success of the program, delivering on time, within budget, and on schedule.
  • Serve as the primary contact for DOE, responsible for all conflict resolution.
  • Review and approve all Technical Assistance, Marketing & Outreach, and Policy education products with guidance from DOE.
  • Present at seminars and webinars.
  • Review and approve the sub-vendors work plans, budgets, invoicing, reporting, and work products.
  • Responsible for preserving DOE’s unbiased, technology, vendor, fuel, and stakeholder compliance.
  • Lead and mentor a team of managers and staff across an assigned portfolio of projects to ensure successful execution of CSE’s DER Strategy.
  • Shape and execute project strategy from concept development through closeout.
  • Work with DER Leadership and matrix teams to scope engagements and determine project objectives.
  • Develop and advise on strategic approaches, and manage the team’s successful execution.
  • Develop stakeholder engagement approaches for DER strategy and
  • Create and Execute project management plans and manage multiple workstreams.
  • Contribute to thought leadership and research.
  • Act as the primary relationship manager for assigned external partners and stakeholders.
  • Work with the Principle DER Operations Specialist and the Associate Director of DER to implement innovative solutions identified problems via reengineering processes to improve efficiency, optimization of team performance, minimization of complexities, and promotion of effective operations
  • Where applicable, develop strategic initiatives, and drive change management and business transformation efforts.
  • As a member of the DER Leadership team, assist in developing strategies and implementation plans to deliver innovative projects that drive CSE’s mission forward.
  • Draft proposals for grant funding and other revenue-generating opportunities.
  • Negotiate and draft contracts for CSE’s subcontractors and partners.

Essential Knowledge, Skills, and Abilities:

  • Familiarity with the electricity industry, including an understanding of key trends and stakeholder landscape.
  • Demonstrated proficiency in project management through all five phases (initiating, planning, execution, monitoring, closing);
  • Successful project management of all six project constraints (scope, quality, scheduling, budget, resources, risk);
  • Demonstrated high-level of abilities in various computer software programs and fluency in using standard office software packages such as MS Office: Access, Excel, Word, PowerPoint, and Outlook;
  • Detail-oriented with exceptional problem-solving skills and the ability to perform within required deadlines;
  • Strong organizational, time management, and planning skills;
  • Excellent oral and written communication skills;
  • Ability to effectively handle multiple tasks, changing priorities, stressful situations, and complex assignments;
  • Ability to oversee project managers, associates, assistants, and other staff;
  • Ability to take initiative, be proactive and work with minimal supervision;
  • Curious, motivated, pro-active, and a self-starter keen to solve problems;
  • Ability to interact at the highest level of management, both internally and externally, in a constructive and collaborative manner and in a way that appropriately represents CSE.

Preferred Qualifications:

  • Working knowledge of managing grant agreements and government contracts.
  • Minimum 4 years of experience in the clean energy industry, and at least 7 years of progressively responsible experience in consulting environmental non-profits, or other closely related fields.
  • Familiarity with distributed energy resource policies and landscape

Education and/or experience:

  • Bachelors degree in a closely related field or equivalent work experience required
  • Masters degree preferred

License, Certificates or Registrations:

Valid California Drivers License; insurable in the State of California.  Must own a licensed and registered vehicle and be willing to use it for work-related purposes.

Physical demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Employees will work in an office environment and must possess the physical abilities to utilize standard office equipment on a daily basis: computer, telephone, copier, etc.   
  • Sitting for extended periods of time while at a desk or in meetings; hearing and visual acuity within normal range; Manual dexterity to operate keyboard and calculator.
  • Work safely without presenting a direct threat to self or others. 
  • Job responsibilities may require the use of personal or CSE vehicles on CSE business.   Must be physically capable of operating the vehicles safely, possess a valid driver's license, and have an acceptable driving record. Use of a personal vehicle for CSE business will be prohibited if the employee is not authorized to drive a CSE vehicle or if the employee does not have personal insurance coverage. 
  • May work some evenings and weekends or work longer hours to meet deadlines.
  • Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. 

 

We are temporarily REMOTE.

Under supervision from the Senior Operations Manager, the Operations Manager supervises Clean Transportation Operations staff, managing daily operations to maximize rebate application processing efficiency and ensure that the team is achieving project objectives.  

 What you’ll be doing:

  • Manages activities within the Clean Transportation Operations team with responsibility for results including costs, methods, and staffing. Supervises 6-8 employees.  
  • Establishes goals for team members and monitors their progress. Ensures individual and team goals are achieved or exceeded. Provides regular feedback. Conducts performance appraisals. Creates professional development opportunities.  
  • Develops and maintains project expertise and deep understanding of rebate processing systems to guide Operations team members in their work, solve technical problems, maintain efficient work processes, and identify opportunities for improvement.  
  • Coaches employees in customer service best practices; monitors quality of team customer service; handles escalated customer service calls.  
  • Coordinates with internal teams and external vendors to implement and test system and process updates to meet new program requirements and to improve existing processes.  
  • Maintains quality control and performance metrics to ensure team members are completing work efficiently and accurately. Supports internal and external project auditing activities to ensure compliance with processes. Ensures data is handled according to program requirements and data security best practices.  
  • Develops and maintains documentation for all Operations processes and policies. Develops and maintains standard language for communicating with applicants via website, email, and phone. Trains employees to follow processes consistently and accurately.  
  • Communicates regularly with the Clean Transportation Operations management team to provide status updates, report concerns, and recommend solutions and improvements.  
  • Takes strategic direction from the Senior Operations Manager and proactively directs the team’s efforts based on that direction.   


 The ideal candidate:  

  • 5-6 years of related experience. Working knowledge of project management principles, managing grant agreements and government contracts.  
  • Experience in clean energy industry preferred.   
  • Some graduate school experience may take the place of some work experience if directly relevant to essential duties and responsibilities of this position.  
  • Bachelor’s degree required. Master’s degree preferred.   
  • Additional work experience may be substituted to satisfy the education requirement.  
  • Demonstrated experience managing people and leading teams.   
  • Strong interpersonal skills with ability to deal effectively with employees, stakeholders and external parties.  
  • Demonstrated success in customer service; ability to promote quality customer service practices on the Operations team.  
  • Demonstrated experience in developing new and improving existing work processes. Able to collaborate on, test, and implement system and process changes to meet new program requirements and improve existing processes.  
  • Ability to document new and existing processes clearly and accurately. Ability to explain work processes and process changes to others.  
  • Understanding of data security best practices.  
  • Excellent oral and written communication skills; ability to flex communication style to communicate effectively with employees, peers, management, customers, and stakeholders.  
  • Attention to detail with a logical, analytical approach to work tasks. Strong problem-solving and troubleshooting skills with the ability to identify alternative solutions for challenging issues.  
  • Strong organizational, time management and planning skills. Ability to effectively handle multiple tasks, changing priorities, stressful situations and complex assignments.  
  • Ability to take initiative, be proactive, work with minimal supervision and make independent decisions as needed.  

 *** Temporarily remote due to COVID-19.

The Rebate Processing Specialist plays a vital role in implementing incentive programs administered by CSE, including the Solar on Affordable Housing (SOMAH) program, and is primarily responsible for providing incentive application processing and customer support, along with other miscellaneous administrative tasks to support Project Coordinators and Managers. The position will focus on supporting program operations and providing information and outreach to interested customers and industry participants.  The Project Associate must be organized, detail-oriented, self-motivated and able to independently prioritize his or her workload schedules based on the needs of the program(s).  This position presents a substantive opportunity for the right applicant to gain valuable experience and a rewarding career in the sustainable energy industry.

Essential Functions and Responsibilities:

  • Application Processing
    1. Process incentive applications for Distributed Energy Resource (DER) and Transportation programs.
    2. Review project eligibility details in alignment with application documentation.
    3. Enforce project requirements, application procedures and standards.
    4. Maintain and update the online database of projects.
    5. Review large datasets and query program reports.
  • Customer Service 
    1. Field phone and email inquiries about clean energy technologies and program requirements.
  • Outreach and Education
    1. Assist in coordinating workshops, events and various grass-roots marketing and outreach tasks on an as needed basis.
  • Project Management Support
    1. Participate in working group meetings and quarterly workshops, as requested.
    2. Perform various research requests from Project Managers regarding equity initiatives, policy or related topics.
    3. Provide overall operational support to the Project Managers.

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required

  • Extraordinary attention to detail, organizational and problem-solving skills.
  • Remains engaged with repetitive tasks and structured routines.
  • Self-motivated to meet deadlines of multiple concurrent projects and implement quality assurance protocols.
  • Excellent customer service, interpersonal, verbal, and written communication skills.
  • Ability to build strong professional relationships over the phone and in-person.
  • Ability to work effectively under deadlines.
  • Comfortable working with diverse, technical projects and complex issues.
  • Ability to learn complex concepts, procedures and policies quickly.
  • Demonstrated fluency in using standard office software packages (MS Office:   Access, Excel, Word, PowerPoint, Outlook).
  • Familiar with standard office procedures, filing, telephone techniques and operation of office equipment.
  • Comfortable with emails, scheduling, conference calls and other common office communications.
  • Previous experience in a fast-paced environment with the proven ability to perform office assignments proficiently.

Preferred

  • Bilingual reading, writing and speaking in both English and another language (Spanish, Cantonese, Mandarin, or Vietnamese preferred).
  • Experience engaging disadvantaged communities and working with community-based organizations.
  • Familiarity with energy equity issues with a general understanding of renewable/distributed energy policy and technologies.
  • General knowledge of energy issues with basic understanding of renewable/distributed energy policy and technologies.

Education:

  • Associate of Arts degree or equivalent work experience required
  • Bachelor’s degree preferred

Experience:

  • 2 - 3 years of related experience

Licenses, Certificates or Registrations:

  • Valid California driver’s license; insurable in the State of California.  Must have access to a licensed and registered vehicle and be willing to use it for work-related purposes.

 

 

The Project Coordinator plays a vital role in implementing Distributed Energy Resource (DER) incentive programs administered by CSE, including the Solar on Affordable Housing (SOMAH) program, and is primarily responsible for assisting the Marketing Manager and Project Managers with administrative support in addition to marketing, outreach and events support. The position will focus on supporting program operations through application processing, when needed, inspections support, and leading marketing and outreach activities.  The Project Coordinator must be organized, detail oriented, and able to independently prioritize his or her workload schedules based on the needs of the program(s).  This position presents a substantive opportunity for the right applicant to gain valuable experience and a rewarding career in the sustainable energy industry.

What you’ll be doing:

  • Customer Service 
    • Field inquiries about SOMAH program requirements.
    • Meet with public and respond to requests for information.
  • Outreach and Education
    • Coordinate online and in-person workshops, events and various grassroots marketing, education and outreach tasks.
    • Participate and present CSE DER programs information and updates at events, webinars and workshops (working on evenings and weekends may be required)
    • Draft and update content on CSE’s DER programs micro-site(s), marketing collateral, and presentation slide decks. 
  • Project Management Support
    • Participate in working group meetings and quarterly workshops, as requested.
    • Perform various research requests from Project Managers regarding equity initiatives, policy or related topics.
    • Provide overall operational support to the DER Project Manager.
  • Application Processing
    • Process incentive applications for DER technologies.
    • Review project eligibility details and prepare incentive payments.
    • Enforce project requirements, application procedures and standards.
    • Maintain and update the online database of projects.
    • Coordinate project verification and inspection activities.  

The ideal candidate:

  • Bachelor’s degree
  • 2+ years of related experience (administrative and outreach)
  • Bilingual reading, writing and speaking in both English and another language (Spanish, Cantonese, Mandarin, or Vietnamese preferred)
  • Experience engaging disadvantaged communities and working with community-based organizations preferred
  • Experience or interest in affordable housing initiatives
  • Extraordinary attention to detail, organizational and problem-solving skills
  • Self-motivated to meet deadlines of multiple concurrent projects and implement quality assurance protocols
  • Excellent customer service, interpersonal, verbal, and written communication skills, and the ability to build strong professional relationships over the phone and in-person
  • Ability to work effectively under deadlines.
  • Comfortable working with diverse, technical projects and complex issues
  • Familiarity with energy equity issues with a general understanding of renewable/distributed energy policy and technologies.
  • Demonstrated fluency in using standard office software packages (MS Office: Access, Excel, Word, PowerPoint, Outlook).
  • Familiar with standard office procedures, filing, telephone techniques and operation of office equipment.
  • Ability to learn complex concepts, procedures and policies quickly.
  • Comfortable with emails, scheduling, conference calls and other common office communications.
  • Previous experience in a fast-paced environment with the proven ability to perform office assignments proficiently.
  • Valid California Driver’s License; insurable in the State of California.   Must own a licensed and registered vehicle and be willing to use it for work-related purposes.

Location: San Diego or REMOTE

Job Description

As the Marketing and Communications Manager, you will support the director of marketing and communications in implementing strategies that raise the organization’s visibility and market our experience designing and managing large-scale clean energy and transportation programs to public and private sector decision-makers.

You will play a key role in promoting CSE's brand, mission and expertise by managing the development of thought leadership content and marketing collateral and promoting CSE through earned and owned channels (website, email newsletter, events and social media). Overseeing a Drupal-based website and email marketing will be your primary responsibilities, so experience with an email marketing automation platform and metrics capture and reporting is a must. You’ll support these channels with social media posts as well as media research and outreach. You will collaborate closely with your marketing team colleagues, including the Creative Services team, as well as with Business Development and energy and transportation program experts in a fast-paced environment.

Essential functions and responsibilities

  • Manage corporate website (Drupal): create and upload content, oversee content updates, draft and implement strategies to grow traffic, track and report on key metrics, collaborate with Platform Development team to resolve issues and implement enhancements
  • Draft and disseminate email newsletters and content-based email marketing campaigns using marketing automation software; create, test and optimize emails and newsletters based on performance metrics
  • Assist in drafting compelling content and collateral, including ads, brochures, case studies, fact sheets, newsletters, PowerPoint presentations and website content, ensuring consistency with CSE brand and style
  • Assist in tracking and managing the thought leadership content development process
  • Manage corporate webinar creation and promotion
  • Oversee social media strategy (currently LinkedIn, Twitter, Facebook): manage the content calendar, draft or edit posts, monitor and grow engagement, report on metrics, and suggest adjustments based on research
  • Provide event support: conduct research and outreach for conference sponsorships and speaking opportunities, negotiate contracts, assist speakers with content, and handle exhibition logistics
  • Assist in public relations as needed: research media outlets and reporters and draft statements, talking points and press releases

QUALIFICATIONS 

Essential Knowledge, Skills and Abilities:

Required

  • Experience managing a website (preferably Drupal): creating and posting new content, growing traffic and supervising updates
  • Experience developing and executing digital communications and marketing plans
  • Experience with an email marketing platform (preferably Marketo) and familiarity with email regulations and best practices
  • Advanced knowledge of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
  • Knowledge of Google suite of tools (Analytics, Data Studio, Tag Manager, Ads) and SEO and keyword strategies
  • Professional social media experience (Linkedln, Twitter, Facebook)
  • Clear, crisp writer with knowledge of AP style
  • Ability to collaborate with graphic designers, thought leaders, and partners on print and web content, presentations, and events
  • Proactive, organized, responsive and flexible team player with a can-do spirit

Preferred

  • Experience in environment, energy, transportation, technology or software sectors a plus
  • Experience with project management (Teamwork), marketing automation (such as Marketo or HubSpot), social media management (Hootsuite) software, and webinar platforms

Education and Experience

  • Bachelor's degree in marketing, advertising, public relations, communications, journalism or related field
  • 3-7 years of experience in communications, public relations, media or marketing

 

 

Benefits
 
  • Paid holidays, vacation and sick time
  • Medical, dental and vision plans
  • Health care & dependent care flexible spending account
  • 403(b) Retirement Plan
  • Long-term Disability
  • Basic life and AD&D insurance
  • Supplemental life insurance
  • Transportation flexible spending account
  • Gym/fitness reimbursement
  • Employee Assistance Program (EAP)
  • Legal Shield & ID protection option
  • Alternative work schedule (not available for senior leadership positions)
Our Team
 

Efficient and effective processes are what set CSE apart from our competitors. Ensuring our clients have visibility into our great work while optimizing the user experience for consumers is paramount to our operations.

Chad Taylor
Chad Taylor
Director EV Programs
Process & Technology

We’re testing grid integration projects that have only been theorized about before. Working with real commercial properties to test assumptions is really exciting.

Erin Malcolm Brandt
Erin Malcolm Brandt
Director
Technology Integration