Careers

Processes clean vehicle rebate applications efficiently and accurately.

Essential Functions and Responsibilities:

• Process clean vehicle rebate applications using a customized Salesforce.com CRM system and other computer systems
• Follow detailed, standard practices and operating procedures to review rebate applications and varied, complex supporting documents for accuracy and completeness
• Make quick, consistent decisions following detailed program terms and conditions to determine rebate applicant eligibility
• Provide technical support to applicants for the online application and document submission processes
• Explain complex project requirements to applicants on the phone and in writing
• Use good judgment when speaking with applicants about non-public personal information
• Handle highly-sensitive documents that contain non-public personal information, following mandatory security processes
• Use template-based and customized emails to communicate professionally and accurately with rebate applicants
• Prepare and mail rebate checks to rebate applicants
• Work effectively with fellow team members to complete rebate processing tasks, assisting others when opportunities arise
• Identify issues which may require deviation from standard practices and work with team leads to implement solutions
• Communicate with the CVRP operations team leads and operations managers to provide status updates, report concerns, and suggest solutions and improvements
• Organize, scan, file, and store hard copy rebate applications
• Perform other related duties as assigned

Role Specific Responsibilities:

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required:

• Extreme attention to detail
• Strong ability to work on more than one program.
• Ability to understand processes at a conceptual level, execute them correctly in an internet browser-based system, and ask questions when in doubt
• Ability to organize tasks in a way that suits your work style, accommodates your team members, and complies with required processes
• Strong interpersonal and organizational skills
• Strong writing skills
• Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations
• Ability to complete assigned work accurately and on time
• Ability to identify alternative solutions to assigned issues and recommend course of action
• Intermediate ability to navigate in Adobe Acrobat PDF files
• Intermediate ability to follow processes and execute tasks in an internet browser-based system
• Intermediate ability to use Microsoft Outlook, Word, Excel, and Windows 7
• Basic knowledge of customer service principles, project management and best practices with data entry and documentation.

Preferred

• Basic knowledge of and/or interest in energy issues with basic understanding of sustainable energy policy and technologies
• Experience working with online customer relationship management (CRM) systems (e.g., Salesforce.com)
• Income verification or mortgage processing experience

Education:

• Associate of Arts degree required
• Bachelor’s degree preferred
• Additional work experience may be substituted for a degree

Experience:

• 2 years of experience in office/clerical work, customer support, application processing, or other areas related to the duties and responsibilities specified.
• A bachelor’s degree may be substituted for some work experience

Processes clean vehicle rebate applications efficiently and accurately.

Essential Functions and Responsibilities:

• Process clean vehicle rebate applications using a customized Salesforce.com CRM system and other computer systems
• Follow detailed, standard practices and operating procedures to review rebate applications and varied, complex supporting documents for accuracy and completeness
• Make quick, consistent decisions following detailed program terms and conditions to determine rebate applicant eligibility
• Provide technical support to applicants for the online application and document submission processes
• Explain complex project requirements to applicants on the phone and in writing
• Use good judgment when speaking with applicants about non-public personal information
• Handle highly-sensitive documents that contain non-public personal information, following mandatory security processes
• Use template-based and customized emails to communicate professionally and accurately with rebate applicants
• Prepare and mail rebate checks to rebate applicants
• Work effectively with fellow team members to complete rebate processing tasks, assisting others when opportunities arise
• Identify issues which may require deviation from standard practices and work with team leads to implement solutions
• Communicate with the CVRP operations team leads and operations managers to provide status updates, report concerns, and suggest solutions and improvements
• Organize, scan, file, and store hardcopy rebate applications
• Perform other related duties as assigned

Role Specific Responsibilities:

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required:

• Extreme attention to detail
• Strong ability to work on more than one program.
• Ability to understand processes at a conceptual level, execute them correctly in an internet browser-based system, and ask questions when in doubt
• Ability to organize tasks in a way that suits your work style, accommodates your team members, and complies with required processes
• Strong interpersonal and organizational skills
• Strong writing skills
• Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations
• Ability to complete assigned work accurately and on time
• Ability to identify alternative solutions to assigned issues and recommend course of action
• Intermediate ability to navigate in Adobe Acrobat PDF files
• Intermediate ability to follow processes and execute tasks in an internet browser-based system
• Intermediate ability to use Microsoft Outlook, Word, Excel, and Windows 7
• Basic knowledge of customer service principles, project management and best practices with data entry and documentation.

Preferred

• Basic knowledge of and/or interest in energy issues with basic understanding of sustainable energy policy and technologies
• Experience working with online customer relationship management (CRM) systems (e.g., Salesforce.com)
• Income verification or mortgage processing experience

Education:

• Associate degree required
• Bachelor’s degree preferred
• Additional work experience may be substituted for a degree

Experience:

• 2 years of experience in office/clerical work, customer support, application processing, or other areas related to the duties and responsibilities specified.
• Bachelor’s degree may be substituted for some work experience

Processes clean vehicle rebate applications efficiently and accurately.

Essential Functions and Responsibilities:

• Process clean vehicle rebate applications using a customized Salesforce.com CRM system and other computer systems
• Follow detailed, standard practices and operating procedures to review rebate applications and varied, complex supporting documents for accuracy and completeness
• Make quick, consistent decisions following detailed program terms and conditions to determine rebate applicant eligibility
• Provide technical support to applicants for the online application and document submission processes
• Explain complex project requirements to applicants on the phone and in writing
• Use good judgment when speaking with applicants about non-public personal information
• Handle highly-sensitive documents that contain non-public personal information, following mandatory security processes
• Use template-based and customized emails to communicate professionally and accurately with rebate applicants
• Prepare and mail rebate checks to rebate applicants
• Work effectively with fellow team members to complete rebate processing tasks, assisting others when opportunities arise
• Identify issues which may require deviation from standard practices and work with team leads to implement solutions
• Communicate with the CVRP operations team leads and operations managers to provide status updates, report concerns, and suggest solutions and improvements
• Organize, scan, file, and store hardcopy rebate applications
• Perform other related duties as assigned

Role Specific Responsibilities:

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required:

• Extreme attention to detail
• Strong ability to work on more than one program.
• Ability to understand processes at a conceptual level, execute them correctly in an internet browser-based system, and ask questions when in doubt
• Ability to organize tasks in a way that suits your work style, accommodates your team members, and complies with required processes
• Strong interpersonal and organizational skills
• Strong writing skills
• Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations
• Ability to complete assigned work accurately and on time
• Ability to identify alternative solutions to assigned issues and recommend course of action
• Intermediate ability to navigate in Adobe Acrobat PDF files
• Intermediate ability to follow processes and execute tasks in an internet browser-based system
• Intermediate ability to use Microsoft Outlook, Word, Excel, and Windows 7
• Basic knowledge of customer service principles, project management and best practices with data entry and documentation.

Preferred

• Basic knowledge of and/or interest in energy issues with basic understanding of sustainable energy policy and technologies
• Experience working with online customer relationship management (CRM) systems (e.g., Salesforce.com)
• Income verification or mortgage processing experience

Education:

• Associate of Arts degree required
• Bachelor’s degree preferred
• Additional work experience may be substituted for a degree

Experience:

• 2 years of experience in office/clerical work, customer support, application processing, or other areas related to the duties and responsibilities specified.
• A bachelor’s degree may be substituted for some work experience

Processes clean vehicle rebate applications efficiently and accurately.

Essential Functions and Responsibilities:

• Process clean vehicle rebate applications using a customized Salesforce.com CRM system and other computer systems
• Follow detailed, standard practices and operating procedures to review rebate applications and varied, complex supporting documents for accuracy and completeness
• Make quick, consistent decisions following detailed program terms and conditions to determine rebate applicant eligibility
• Provide technical support to applicants for the online application and document submission processes
• Explain complex project requirements to applicants on the phone and in writing
• Use good judgment when speaking with applicants about non-public personal information
• Handle highly-sensitive documents that contain non-public personal information, following mandatory security processes
• Use template-based and customized emails to communicate professionally and accurately with rebate applicants
• Prepare and mail rebate checks to rebate applicants
• Work effectively with fellow team members to complete rebate processing tasks, assisting others when opportunities arise
• Identify issues which may require deviation from standard practices and work with team leads to implement solutions
• Communicate with the CVRP operations team leads and operations managers to provide status updates, report concerns, and suggest solutions and improvements
• Organize, scan, file, and store hardcopy rebate applications
• Perform other related duties as assigned

Role Specific Responsibilities:

QUALIFICATIONS

Essential Knowledge, Skills and Abilities:

Required:

• Extreme attention to detail
• Strong ability to work on more than one program.
• Ability to understand processes at a conceptual level, execute them correctly in an internet browser-based system, and ask questions when in doubt
• Ability to organize tasks in a way that suits your work style, accommodates your team members, and complies with required processes
• Strong interpersonal and organizational skills
• Strong writing skills
• Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations
• Ability to complete assigned work accurately and on time
• Ability to identify alternative solutions to assigned issues and recommend course of action
• Intermediate ability to navigate in Adobe Acrobat PDF files
• Intermediate ability to follow processes and execute tasks in an internet browser-based system
• Intermediate ability to use Microsoft Outlook, Word, Excel, and Windows 7
• Basic knowledge of customer service principles, project management and best practices with data entry and documentation.

Preferred

• Basic knowledge of and/or interest in energy issues with basic understanding of sustainable energy policy and technologies
• Experience working with online customer relationship management (CRM) systems (e.g., Salesforce.com)
• Income verification or mortgage processing experience

Education:

• Associate of Arts degree required
• Bachelor’s degree preferred
• Additional work experience may be substituted for a degree

Experience:

• 2 years of experience in office/clerical work, customer support, application processing, or other areas related to the duties and responsibilities specified.
• A bachelor’s degree may be substituted for some work experience

We are seeking an individual to join our Engineering, Research and Analysis team in either our San Diego, Oakland, Los Angeles or Boston offices. We offer a dynamic work environment that includes great people and a great mission-driven atmosphere. Working for a sustainable energy future is our job. Make it yours, too!

Essential Functions and Responsibilities:

• Travel to sites to perform surveys and audits.
• Provide project cost estimation support as needed.
• Prepare comprehensive reports detailing findings.
• Assist project teams with equipment verification and engineering analysis.
• Develop customized data analytics for various tasks.
• Work with utility incentive programs.
• Act as lead engineer on various projects.
• Participate in and occasionally manage client relationships; internally across CSE and also externally.
• Assist with lead generation, proposal development and contract management.
• Assist with process improvement, group operations and overall growth of the group.

Skills & Qualifications

• Dedicated interest in EV infrastructure, energy systems, renewable energy, and sustainable practices for new and existing buildings.
• Willingness and adaptability to work in a team-oriented and collaborative environment
• Possess an entrepreneurial spirit and desire to grow.
• Excellent attention to detail required.
• Strong writing, communication, and computer skills.
• Ability to travel locally as needed, and nationally if interested.
• Strong analytical and problem-solving skills.
• Familiarity with typical electrical systems behind the meter in commercial and industrial facilities preferred.
• Understanding of power distribution system operation and associated Analytical Modeling preferred.

Education and / Experience

• Bachelor’s Degree in Electrical Engineering or similar 
• Minimum 5 years of industry experience in the Electrical Power and Energy industry.
• Registered Electrical Engineer in CA or able to obtain CA registration